Technology Director

3 weeks ago


London, Greater London, United Kingdom Harrods Full time
About the Role

We are seeking a highly skilled Technology Supervisor to join our Technology department at Harrods. As the face of the brand, you will be responsible for delivering exceptional customer service and building long-lasting relationships with clients and stakeholders across the business.

Key Responsibilities:

  • Develop and maintain strong relationships with clients and stakeholders
  • Share regular updates with the brand and build a strong relationship with them
  • Ensure all visual merchandising is aligned with Harrods' and the brand's expectations
  • Maintain standards in both front and back of house areas
  • Work towards targets, complete trade reports, and share them with the brand

About You

You will have proven experience of providing exceptional customer service, a genuine interest and passion for Technology and Harrods, and a strong ability to drive a brand's performance. You will be self-motivated, with a naturally curious disposition, and keen to develop your product and industry knowledge.

Requirements:

  • Exceptional customer service skills
  • Strong ability to drive a brand's performance
  • Self-motivated and naturally curious disposition
  • Strong communication skills and great attention to detail
  • Experience within a similar environment or role

About Us

Harrods is one of the world's leading luxury department stores, and we are becoming a destination for top designers and the most sought-after brands from around the globe. Our mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

We offer a friendly environment to inspire your best work, abundant opportunities and support to build an exceptional career across the varied specialisms of our business.



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