Associate Director of Technology Support
1 week ago
Job Summary
The Associate Director of Technology Support will be responsible for delivering superior technical services to the London office. This individual will report to the Director of Firmwide Technology Support and have reporting responsibilities to the Director of End User Services and the CIO.
Key Responsibilities
- Oversee the delivery of technical services to the London office.
- Develop and manage Operating Level Agreements (OLAs) and client Service Level Agreements (SLAs) across the Technology Services organization.
- Manage the recruiting, hiring, performance, and professional skill development for the Technology Support organization.
- Provide technical support and assistance to users, including troubleshooting and resolving hardware and software issues.
- Collaborate with local regional managers and associate directors to ensure proper incident management escalation and handling.
- Work with Technology Training and the Project Management Office to ensure that new technologies are effectively taught to support staff.
- Oversee firmwide and local projects, new initiatives, and issue resolution.
- Manage the Technology Support teams' budget, including forecasting and oversight, and report budget variances each month.
Qualifications
- Bachelor's Degree or work equivalent, with a strong technical background in Information Technology.
- High level of proven management experience in a professional services environment, preferably in a law firm.
- Strong technical background, with excellent people and process management skills, and excellent written and verbal communication skills.
- Ability to lead and inspire teams, with excellent interpersonal and customer service skills.
-
Associate Director of Technology Support
2 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeJob SummaryThe Associate Director of Technology Support is a key leadership role responsible for delivering superior technical services to the London office. This position reports to the Director of Firmwide Technology Support and has reporting responsibilities to the Director of End User Services and the CIO.Key ResponsibilitiesOversee the delivery of...
-
Director of Technology Support
3 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeJob SummaryThe Director of Technology Support will be responsible for delivering superior technical services to the London office. This individual will report to the Director of Firmwide Technology Support and have reporting responsibilities to the Director of End User Services and the CIO. The Director will oversee new technology rollouts and upgrades,...
-
Associate Director Technology Evaluation
3 weeks ago
London, Greater London, United Kingdom Blue Earth Diagnostics Full timeJob Title: Associate Director Technology EvaluationBlue Earth Diagnostics is seeking an experienced Associate Director Technology Evaluation to play a key role in the identification and technical assessment of novel radiopharmaceutical product opportunities.Key Responsibilities:Develop and maintain a clear view of emerging trends in the radiopharmaceutical...
-
IT Audit Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeJob Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...
-
IT Audit Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeJob Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...
-
Associate Director
4 weeks ago
London, Greater London, United Kingdom Fashion Institute of Design & Merchandising Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our team in the United Kingdom. As an Associate Director, you will play a key role in supporting the leadership team in ensuring the services meet the needs of our clients and are delivered successfully against internal requirements.Key Responsibilities:Undertake day-to-day...
-
Associate Director
4 weeks ago
London, Greater London, United Kingdom Fashion Institute of Design & Merchandising Full timeJob Title: Associate DirectorWe are seeking a highly skilled and experienced Associate Director to join our team. As an Associate Director, you will play a key role in supporting the leadership team in ensuring the services meet the needs of our clients and are delivered successfully against internal requirements.Key Responsibilities:Undertake day-to-day...
-
Associate Director
4 weeks ago
London, Greater London, United Kingdom Fashion Institute of Design & Merchandising Full timeJob Title: Associate DirectorWe are seeking a highly skilled and experienced Associate Director to join our team. As an Associate Director, you will play a key role in supporting the leadership team in ensuring the services meet the needs of our clients and are delivered successfully against internal requirements.Key Responsibilities:Undertake day-to-day...
-
Associate Director
4 weeks ago
London, Greater London, United Kingdom Fashion Institute of Design & Merchandising Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our team in the United Kingdom. As an Associate Director, you will play a key role in supporting the leadership team in ensuring the services meet the needs of our clients and are delivered successfully against internal requirements.Key Responsibilities:Undertake day-to-day...
-
IT Audit Director
3 weeks ago
London, Greater London, United Kingdom Director File Full timeJob OverviewOur client's technology risk assurance team is seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. The successful candidate will oversee the delivery of high-quality work and develop the team members working alongside them.This is an opportunity to further develop your career and be part of the national...
-
Senior Technology Director
2 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeJob SummaryThe Senior Technology Director will lead the delivery of superior technical services for the London office. This role reports to the Director of Firmwide Technology Support and has reporting responsibilities to the Director of End User Services and the CIO. The successful candidate will oversee new technology rollouts and upgrades, ensuring...
-
Associate Director
2 months ago
London, Greater London, United Kingdom Turner & Townsend Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our Industrial Services and Technology Real Estate team at Turner & Townsend.Key Responsibilities:Lead and manage large-scale and complex information systems and technology projects in the real estate sector, focusing on enabling technologies such as data centres, cloud...
-
Associate Director
2 months ago
London, Greater London, United Kingdom Turner & Townsend Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our Industrial Services and Technology Real Estate team at Turner & Townsend.Key Responsibilities:Lead and manage large-scale and complex information systems and technology projects in the real estate sector, focusing on enabling technologies such as data centres, cloud...
-
Associate Director
4 weeks ago
London, Greater London, United Kingdom Turner & Townsend Group Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our Industrial Services and Technology Real Estate team at Turner & Townsend Group.Key Responsibilities:Lead and manage large-scale and complex information systems and technology projects in the real estate sector, focusing on enabling technologies such as data centres,...
-
Associate Director
4 weeks ago
London, Greater London, United Kingdom Turner & Townsend Group Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our Industrial Services and Technology Real Estate team at Turner & Townsend Group.Key Responsibilities:Lead and manage large-scale and complex information systems and technology projects in the real estate sector, focusing on enabling technologies such as data centres,...
-
Associate Director, Medical Technology Solutions
2 weeks ago
London, Greater London, United Kingdom Simon Fraser University Full timeTransforming Medical Education through TechnologySimon Fraser University's School of Medicine is seeking a visionary technology leader to drive innovation and excellence in medical education. As the Associate Director, Medical Technology Solutions, you will be responsible for overseeing the development and implementation of cutting-edge technology solutions...
-
Associate Director
3 weeks ago
London, Greater London, United Kingdom Turner & Townsend Group Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our Industrial Services and Technology Real Estate team at Turner & Townsend Group.Key Responsibilities:Lead and manage large-scale and complex information systems and technology projects in the real estate sector, focusing on enabling technologies such as data centres,...
-
Accounting Associate Director
1 month ago
London, Greater London, United Kingdom Bank of Montreal Full timeJob Title: Accountancy Associate DirectorAt Bank of Montreal, we are seeking a highly skilled Accountancy Associate Director to join our team. As a key member of our organization, you will play a critical role in facilitating decision-making and analysis of credit information to support lending decisions and processes.Key Responsibilities:Apply deep...
-
Accounting Associate Director
1 month ago
London, Greater London, United Kingdom Bank of Montreal Full timeJob Title: Accountancy Associate DirectorAt Bank of Montreal, we are seeking a highly skilled Accountancy Associate Director to join our team. As a key member of our organization, you will play a critical role in facilitating decision-making and analysis of credit information to support lending decisions and processes.Key Responsibilities:Apply deep...
-
Associate Director
1 month ago
London, Greater London, United Kingdom Turner & Townsend Group Full timeJob Title: Associate DirectorWe are seeking an experienced Associate Director to join our Industrial Services and Technology Real Estate team at Turner & Townsend Group.Key Responsibilities:Lead and manage large-scale and complex information systems and technology projects in the real estate sector, focusing on enabling technologies such as data centres,...