Scotland Benefits Lead
2 days ago
Responsibilities:
- Service Development & Promotion: Partner with the Head of Welfare to develop and promote the Benefits, Debt & Money Advice Service across Scotland, leveraging strong networking and stakeholder management skills.
- Compliance & Standards: Ensure that service delivery aligns with FCA regulations, nationally agreed standards, and best practices in benefits and money advice.
- Resource Coordination: Oversee resource allocation and plan support activities to deliver flexible, person-centered assistance through both community-based and remote services.
- Team Leadership: Manage the Regional team, including recruitment, onboarding, and training, to uphold high service standards while ensuring adherence to relevant policies, practices, and procedures.
- Technical Knowledge Maintenance: Handle a small caseload of benefits, debt, and money advice cases to stay up-to-date with industry developments and technical expertise.
About the Company:
Poppy Scotland/RBL aims to create a diverse and inclusive organisation, reflecting the diversity of the armed forces community and wider society. We welcome applications from people of all backgrounds and personal characteristics.
Benefits:
- Generous Paid Holiday Allowance
- Pension Scheme Contributions
- Range of Optional Benefits and Discounts
Salary: £50,000 - £60,000 per annum (dependent on experience).
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