Scotland Benefits Lead

2 days ago


Edinburgh, Edinburgh, United Kingdom The Royal British Legion Full time

Responsibilities:

  • Service Development & Promotion: Partner with the Head of Welfare to develop and promote the Benefits, Debt & Money Advice Service across Scotland, leveraging strong networking and stakeholder management skills.
  • Compliance & Standards: Ensure that service delivery aligns with FCA regulations, nationally agreed standards, and best practices in benefits and money advice.
  • Resource Coordination: Oversee resource allocation and plan support activities to deliver flexible, person-centered assistance through both community-based and remote services.
  • Team Leadership: Manage the Regional team, including recruitment, onboarding, and training, to uphold high service standards while ensuring adherence to relevant policies, practices, and procedures.
  • Technical Knowledge Maintenance: Handle a small caseload of benefits, debt, and money advice cases to stay up-to-date with industry developments and technical expertise.

About the Company:

Poppy Scotland/RBL aims to create a diverse and inclusive organisation, reflecting the diversity of the armed forces community and wider society. We welcome applications from people of all backgrounds and personal characteristics.

Benefits:

  • Generous Paid Holiday Allowance
  • Pension Scheme Contributions
  • Range of Optional Benefits and Discounts

Salary: £50,000 - £60,000 per annum (dependent on experience).



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