Social Housing Operations Coordinator
3 weeks ago
18 Recruitment Limited is seeking a highly skilled Social Housing Operations Coordinator to join their team in South Liverpool. This is a fantastic opportunity for someone with experience in scheduling and planning to work in a fast-paced environment, assisting the operational team to deliver cost-effective and organized works.
About the Role
This role involves working closely with the operational team to schedule and plan maintenance works for residents in a social housing setting. You will be responsible for arranging appointments with tradespeople, rescheduling appointments as needed, and communicating with residents and maintenance workers to ensure seamless delivery of services.
Responsibilities
Coordinating appointments for residents with tradespeople in a cost-effective and organized manner.
Rescheduling appointments using the company's planning tools to ensure smooth delivery of services.
Providing excellent communication and customer service skills to residents and maintenance workers, handling calls and resolving any issues that may arise.
Maintaining accurate records of all activities and ensuring that all follow-up jobs are actioned by the end of each day.
Requirements
Previous experience in a similar role, preferably in social housing or a related field.
Excellent communication and interpersonal skills, with the ability to prioritize tasks and work under pressure.
What We Offer
As a Social Housing Operations Coordinator with 18 Recruitment Limited, you will have the opportunity to work in a dynamic and supportive team environment. The successful candidate will receive a competitive salary of £24,000 - £25,000 per annum, plus benefits.
Working Hours and Location
The successful candidate will be required to work 8am - 5pm, Monday to Friday, with an immediate start available. The role is based in South Liverpool.
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