Commercial Operations Coordinator

4 weeks ago


Speke, Liverpool, United Kingdom LFUK Recruitment Services Full time
Job Summary:

We are seeking an experienced Commercial Administrator to provide essential support to our commercial team. The ideal candidate will have strong organisational skills, attention to detail, and a passion for providing excellent customer service.

Key Responsibilities:

• Manage and process sales orders, ensuring all details are accurate and complete.
• Coordinate with the warehouse team to ensure timely and accurate delivery of products or services.
• Handle any amendments or cancellations of sales orders, ensuring accurate records are kept.

Customer Support:

• Serve as the first point of contact for customer inquiries, providing information about products, orders, pricing, and delivery timelines.
• Address and resolve customer issues in a timely manner, escalating concerns when necessary.
• Ensure customer satisfaction by providing excellent service and support throughout the sales process.

Quotations and Pricing:

• Assist in the preparation and distribution of sales quotations to clients.
• Liaise with the commercial team to ensure pricing is accurate and up-to-date.

Requirements:

The ideal candidate will have strong organisational skills, attention to detail, and a passion for providing excellent customer service. They will also have experience in sales order processing, customer support, and quotations and pricing.

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