Service Improvement Project Lead

3 days ago

Preston, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job Overview

An exciting opportunity has arisen for a Service Improvement Project Lead to join East Lancashire Hospitals NHS Trust. The successful candidate will support the development and implementation of new projects, playing a pivotal role in managing new projects as part of the development of the SVOC following the national vaccination strategy.

Main Responsibilities
  • Lead the planning and organisation of a range of specific improvement projects in line with the agreed programme plan.
  • Support and contribute to the service delivery plans.
  • Analyse and interpret data for forecasting service trends/ highlighting issues / risks to support decision making.
  • Monitor citizen experience and ensure this is feedback as part of ongoing service development and considered for any future service plans/models.
  • Co-ordinate and contribute to internal and external service evaluations.
  • Actively participate in relevant working groups and provide project advice and support where requested.
Working for Our Organisation

East Lancashire Hospitals NHS Trust is a large integrated healthcare organisation providing high-quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal, and effective care. We currently provide high-quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures.

Detailed Job Description and Main Responsibilities
  • Support the senior leadership team to identify service improvement needs and opportunities across the service and prioritise improvement activities; facilitate discussions around changes required to deliver improvements.
  • Responsible for recording into and maintaining appropriate information systems relevant to the overall Programme and specific improvement projects.
  • Support senior leads in the implementation of quality improvement projects, through the development of guidance and tools for teams and their roll out or by taking project lead on a specific aspect/workstream of the project.
  • To provide comprehensive project management to projects/workstreams and other associated sub-groups, including attending meetings, developing work plans, and ensuring appropriate performance management mechanisms are implemented.
  • To manage and prioritise a diverse workload efficiently and effectively to provide a comprehensive, high-quality service.
  • Support the development of Standard Operating Procedures (SOPs) and process for any service changes.
  • Establishing the tracking of progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks, and concerns with the relevant stakeholders utilising project management methodology.
  • To deal with any unforeseen elements of the programme that require attention and support from the Head of Operations, as directed by the Senior Leadership Team.

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