Customer Service Representative

2 weeks ago


Hucclecote, United Kingdom i2i Recruitment Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Assess and process claims in a timely and efficient manner
  • Communicate effectively with customers and colleagues to resolve issues and provide updates
  • Manage a high-volume caseload, prioritizing tasks and meeting deadlines
  • Make informed decisions regarding claims, using discretion and empathy
  • Stay up-to-date with industry developments and best practices
Requirements
  • Excellent customer service skills, with a focus on delivering positive experiences
  • Strong communication and negotiation skills, with the ability to write clear and professional letters
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities
  • Attention to detail and accuracy, with a focus on ensuring compliance with policy terms
  • Positive and adaptable attitude, with a willingness to learn and grow
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment
  • Flexible working arrangements, including hybrid options
  • A range of employee benefits, including health support, financial perks, and work-life balance initiatives


  • Hucclecote, United Kingdom i2i Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, investigating claims, and ensuring that all interactions are handled in a professional and timely manner.Key...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, investigating claims, and ensuring that all interactions are handled in a professional and timely manner.Key...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Associate to join our dynamic and supportive team at i2i Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Needs Assessment: Understand the...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Associate to join our dynamic and supportive team at i2i Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Needs Assessment: Understand the...

  • Customer Service GL

    1 month ago


    Hucclecote, United Kingdom Dynamite Recruitment Full time

    A Hybrid working role of 4 days from home and 1 in the office once you have completed 12 weeks of training in the office. An exciting opportunity to work within a brand-new insurance claims department of a well-established insurance business who are UK wide!Start date: 9th September 2023Salary : £24100 rising to £27100 Full Time Hours: Monday to Friday...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer Service Advisor Contract Type: Permanent Location: Gloucester Salary: £24,100, rising to £25,600 within 18 months Apply By: Monday, 9th September 2024 Why Join them? This exciting company are expanding their dynamic Motor Claims team in Gloucester and want you to be the friendly voice our customers rely on. No insurance experience? No problem. If...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer Service AdvisorContract Type: Permanent Location: GloucesterSalary: £24,100, rising to £25,600 within 18 monthsApply By: Monday, 9th September 2024Why Join them?This exciting company are expanding their dynamic Motor Claims team in Gloucester and want you to be the friendly voice our customers rely on. No insurance experience? No problem. If...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer Service Advisor Contract Type: Permanent Location: Gloucester Salary: £24,100, rising to £25,600 within 18 months Schedule: Monday – Friday, 9-5 Why Join them? Be part of a fast-growing team in Gloucester! My clients are expanding their Motor Claims department and need enthusiastic individuals to be the friendly voice their customer’s...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer Service AdvisorContract Type: PermanentLocation: GloucesterSalary: £24,100, rising to £25,600 within 18 monthsSchedule: Monday – Friday, 9-5Why Join them?Be part of a fast-growing team in Gloucester! My clients are expanding their Motor Claims department and need enthusiastic individuals to be the friendly voice their customer’s...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer service advisorGloucester£24,100 increasing to £25,600 within 18 months.Do you fancy a hybrid role with the opportunity to maintain your wellbeing with yoga days, cycle schemes and health insurance plans?Join one of the best award-winning companies in Gloucestershire and kickstart your career with training provided and brilliant progression...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer service advisor Gloucester £24,100 increasing to £25,600 within 18 months. Do you fancy a hybrid role with the opportunity to maintain your wellbeing with yoga days, cycle schemes and health insurance plans? Join one of the best award-winning companies in Gloucestershire and kickstart your career with training provided and brilliant...

  • Customer Executive

    2 months ago


    Hucclecote, United Kingdom i2i Recruitment Full time

    Multiple Vacancies Available Do you have a passion for providing excellent customer service? Would you like to work for a company that has been awarded as Top Employer for the third year running? Looking for a company that will offer 6 weeks holiday a year? Responsibilities: * You will provide excellent customer service via telephone and email to...

  • Customer Executive

    1 month ago


    Hucclecote, United Kingdom i2i Recruitment Full time

    Multiple Vacancies AvailableDo you have a passion for providing excellent customer service?Would you like to work for a company that has been awarded as Top Employer for the third year running?Looking for a company that will offer 6 weeks holiday a year?Responsibilities: * You will provide excellent customer service via telephone and email to customers,...


  • Hucclecote, United Kingdom i2i Recruitment Full time

    Customer Experience Associate. £24,100 increasing to £25,600 within 18 months. Monday - Friday Join a dynamic and supportive team where you’ll deliver exceptional customer service when it’s needed most. My client is looking for strong communicators who excel at problem-solving, adapt to challenges with resilience, and strive to achieve the best...


  • Hucclecote, Gloucestershire, United Kingdom Onecom Full time

    Job DescriptionJob Title: Senior Customer Support ManagerJob Summary:We are seeking an experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for providing exceptional customer service, managing a team of customer support advisors, and ensuring that our partners receive the highest...


  • Hucclecote, Gloucestershire, United Kingdom Onecom Full time

    Job DescriptionJob Title: Senior Customer Support ManagerJob Summary:We are seeking an experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for providing exceptional customer service, managing a team of customer support advisors, and ensuring that our partners receive the highest...


  • Hucclecote, Gloucestershire, United Kingdom Onecom Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our Partners.Key ResponsibilitiesLead a team of Partner Support Advisors to provide timely and effective support to our...


  • Hucclecote, Gloucestershire, United Kingdom Onecom Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our Partners.Key ResponsibilitiesLead a team of Partner Support Advisors to provide timely and effective support to our...


  • Hucclecote, United Kingdom Omega Resource Group Full time

    Job Title: International Service Engineer    Shift: Day shift  Location: Gloucester Salary £35000 to £38000 per annum + Excellent benefits package A great role with a fast-growing, established manufacturing business based in Gloucester. They are looking for an outstanding engineer to join their international service team. Key Responsibilities...


  • Hucclecote, United Kingdom Omega Resource Group Full time

    Job Title: International Service EngineerOmega Resource Group is seeking an experienced International Service Engineer to join our team. As a key member of our international service team, you will be responsible for setting and testing automation machinery, commissioning equipment in customer's overseas factories, and training operator and maintenance...