Customer Service Representative
2 weeks ago
We are seeking a highly skilled and motivated Customer Experience Associate to join our dynamic and supportive team at i2i Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.
Key Responsibilities- Customer Needs Assessment: Understand the customer's situation and assess the issue to provide effective solutions.
- Fraud Detection: Identify potential fraud and report it to ensure the integrity of our services.
- Customer Communication: Clarify and meet customer needs through clear and effective communication.
- Record Keeping: Maintain accurate and up-to-date records to ensure seamless customer interactions.
- Customer Updates: Provide empathetic and timely updates to customers to ensure their needs are met.
- Professionalism: Treat customers fairly and maintain a professional demeanor at all times.
- Effective Communication: Communicate effectively in writing and verbally, adhering to company standards.
- Time Management: Manage deadlines and time efficiently to meet customer needs.
- Adaptability: Maintain a positive attitude and adapt to changes and teamwork.
- Attention to Detail: Ensure accuracy with strong attention to detail to maintain high-quality customer interactions.
- Flexible Working: Enjoy flexible working arrangements, including hybrid working after a training period.
- Holiday Entitlement: Receive 31 days of holiday, plus the opportunity to purchase additional leave.
- Employee Benefits: Enjoy a range of employee benefits, including deals on gadgets, car salary exchange, cycle scheme, vehicle breakdown cover, dental insurance, health cash plan, health screening, will writing, voluntary critical illness, mental health first aiders, and well-being activities.
- Annual Bonus Schemes: Participate in annual bonus schemes and annual salary reviews.
- Competitive Pension: Enjoy a competitive pension scheme and employee savings and loans.
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Customer Service Representative
2 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, investigating claims, and ensuring that all interactions are handled in a professional and timely manner.Key...
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Customer Service Representative
2 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, investigating claims, and ensuring that all interactions are handled in a professional and timely manner.Key...
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Customer Service Representative
2 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesAssess and process claims in a timely and...
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Customer Service Representative
2 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesAssess and process claims in a timely and...
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Customer Service GL
1 month ago
Hucclecote, United Kingdom Dynamite Recruitment Full timeA Hybrid working role of 4 days from home and 1 in the office once you have completed 12 weeks of training in the office. An exciting opportunity to work within a brand-new insurance claims department of a well-established insurance business who are UK wide!Start date: 9th September 2023Salary : £24100 rising to £27100 Full Time Hours: Monday to Friday...
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Customer Service Advisor
1 month ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer Service Advisor Contract Type: Permanent Location: Gloucester Salary: £24,100, rising to £25,600 within 18 months Apply By: Monday, 9th September 2024 Why Join them? This exciting company are expanding their dynamic Motor Claims team in Gloucester and want you to be the friendly voice our customers rely on. No insurance experience? No problem. If...
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Customer Service Advisor
4 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer Service AdvisorContract Type: Permanent Location: GloucesterSalary: £24,100, rising to £25,600 within 18 monthsApply By: Monday, 9th September 2024Why Join them?This exciting company are expanding their dynamic Motor Claims team in Gloucester and want you to be the friendly voice our customers rely on. No insurance experience? No problem. If...
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Customer Service Advisor
4 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer Service Advisor Contract Type: Permanent Location: Gloucester Salary: £24,100, rising to £25,600 within 18 months Schedule: Monday – Friday, 9-5 Why Join them? Be part of a fast-growing team in Gloucester! My clients are expanding their Motor Claims department and need enthusiastic individuals to be the friendly voice their customer’s...
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Customer Service Advisor
4 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer Service AdvisorContract Type: PermanentLocation: GloucesterSalary: £24,100, rising to £25,600 within 18 monthsSchedule: Monday – Friday, 9-5Why Join them?Be part of a fast-growing team in Gloucester! My clients are expanding their Motor Claims department and need enthusiastic individuals to be the friendly voice their customer’s...
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Customer service advisor
4 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer service advisorGloucester£24,100 increasing to £25,600 within 18 months.Do you fancy a hybrid role with the opportunity to maintain your wellbeing with yoga days, cycle schemes and health insurance plans?Join one of the best award-winning companies in Gloucestershire and kickstart your career with training provided and brilliant progression...
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Customer service advisor
4 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer service advisor Gloucester £24,100 increasing to £25,600 within 18 months. Do you fancy a hybrid role with the opportunity to maintain your wellbeing with yoga days, cycle schemes and health insurance plans? Join one of the best award-winning companies in Gloucestershire and kickstart your career with training provided and brilliant...
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Customer Executive
2 months ago
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Customer Executive
1 month ago
Hucclecote, United Kingdom i2i Recruitment Full timeMultiple Vacancies AvailableDo you have a passion for providing excellent customer service?Would you like to work for a company that has been awarded as Top Employer for the third year running?Looking for a company that will offer 6 weeks holiday a year?Responsibilities: * You will provide excellent customer service via telephone and email to customers,...
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Customer Experience Associate
4 weeks ago
Hucclecote, United Kingdom i2i Recruitment Full timeCustomer Experience Associate. £24,100 increasing to £25,600 within 18 months. Monday - Friday Join a dynamic and supportive team where you’ll deliver exceptional customer service when it’s needed most. My client is looking for strong communicators who excel at problem-solving, adapt to challenges with resilience, and strive to achieve the best...
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Senior Customer Support Manager
3 weeks ago
Hucclecote, Gloucestershire, United Kingdom Onecom Full timeJob DescriptionJob Title: Senior Customer Support ManagerJob Summary:We are seeking an experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for providing exceptional customer service, managing a team of customer support advisors, and ensuring that our partners receive the highest...
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Senior Customer Support Manager
2 weeks ago
Hucclecote, Gloucestershire, United Kingdom Onecom Full timeJob DescriptionJob Title: Senior Customer Support ManagerJob Summary:We are seeking an experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for providing exceptional customer service, managing a team of customer support advisors, and ensuring that our partners receive the highest...
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Senior Customer Support Manager
1 week ago
Hucclecote, Gloucestershire, United Kingdom Onecom Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our Partners.Key ResponsibilitiesLead a team of Partner Support Advisors to provide timely and effective support to our...
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Senior Customer Support Manager
1 week ago
Hucclecote, Gloucestershire, United Kingdom Onecom Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Support Manager to lead our Partner Support Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our Partners.Key ResponsibilitiesLead a team of Partner Support Advisors to provide timely and effective support to our...
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International Service Engineer
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International Service Engineer
1 week ago
Hucclecote, United Kingdom Omega Resource Group Full timeJob Title: International Service EngineerOmega Resource Group is seeking an experienced International Service Engineer to join our team. As a key member of our international service team, you will be responsible for setting and testing automation machinery, commissioning equipment in customer's overseas factories, and training operator and maintenance...