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Customer Service Advisor

3 months ago

Hucclecote, United Kingdom i2i Recruitment Full time
Customer Service Advisor
Contract Type: Permanent Location: Gloucester
Salary: £24,100, rising to £25,600 within 18 months
Apply By: Monday, 9th September 2024
Why Join them?
This exciting company are expanding their dynamic Motor Claims team in Gloucester and want you to be the friendly voice our customers rely on. No insurance experience? No problem. If you’re enthusiastic about learning and delivering exceptional service, this could be your perfect fit.
Job responsibilities:
* Be the go-to guide: help customers navigate their insurance claims with ease.
* Streamline the Process: Assist in processing new claims efficiently and address customer inquiries promptly.
* Learn and grow: Receive top-notch training to master the claims process.
* Problem-solve: handle challenging calls with confidence and find effective solutions.
* Team up: Collaborate with brokers and partners to keep everything on track.
Required skills and experience:
* Prior experience in customer service roles is beneficial but not essential- we value attitude and potential over experience.
* A positive attitude and enthusiasm for learning.
* Strong customer service focus.
* Resilience and problem-solving abilities.
* Team player with a collaborative mindset.
* A commitment to contributing to a welcoming and diverse workplace.
Benefits:
* Flexible working: Options for hybrid working.
* Health support: Includes dental insurance, health plans, mental health resources, and wellness activities like yoga and mindfulness.
* Financial perks: Annual bonuses, salary reviews, competitive pension, employee savings, and loans.
* Work-life balance: Well-being activities, sports and social events, and a supportive return-to-work program.
* Family support: Generous maternity/paternity leave, partner life assurance, and critical illness cover.
* Tech discounts: Deals on gadgets like wearables, tablets, and laptops.
* Transportation: Car salary exchange, cycle scheme, and vehicle breakdown cover.
Kickstart your career with us—apply now
Interested? Send your most up-to-date CV to Louis at i2i recruitment today
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion