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Customer Service Representative

2 months ago

Hucclecote, United Kingdom i2i Recruitment Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at i2i Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, investigating claims, and ensuring that all interactions are handled in a professional and timely manner.

Key Responsibilities
  • Investigate claims and assess damage to ensure accuracy and fairness
  • Identify and report any suspicious activity or potential fraud
  • Provide excellent customer service and support to clients
  • Communicate effectively with team members and stakeholders
  • Make informed decisions about claims and ensure that all updates are delivered with empathy and care
Requirements
  • High standard of customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and prioritize deadlines
  • Positive attitude and flexible approach to change
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance