Current jobs related to Customer Experience Associate - Hucclecote - i2i Recruitment

  • Purchasing and Sales Coordinator

    2 weeks ago

    Hucclecote, United Kingdom Omega Resource Group Full time

    Purchasing and Sales Administrator RoleWe are seeking a meticulous and dedicated Purchasing and Sales Administrator to join our team on a part-time basis. This role offers a fantastic opportunity for someone who thrives in a customer-focused environment and possesses excellent organisational skills.Key Responsibilities:Process customer order requirements in...

  • Cleaning Operative

    5 months ago

    Hucclecote, United Kingdom Green Machine SW Full time

    **Is a job with the Southwest’s premier contract cleaning company for you?** Green Machine are an environmentally conscious, forward thinking commercial cleaning company, and we are actively recruiting for dedicated and detail orientated operatives. Our clients range from manufacturers, corporate buildings, and retail, through to doctor surgeries, dental...

  • Quality Lead

    2 months ago

    Hucclecote, United Kingdom CV-Library Full time

    Quality Lead – Aviation Compliance Aerospace & Aviation Gloucester – (Hybrid) Permanent position THE ROLE - Quality Lead – Aviation Compliance This is a fantastic opportunity for Quality professional at the top of their game in the aviation sector. As a Specialist Quality Lead, you will be focused on the quality compliance...

  • Management Accountant

    1 month ago

    Hucclecote, United Kingdom CV-Library Full time

    Role: Management Accountant Location:  Brockworth (Hybrid working)  Salary: £30,000 - £35,000 Hours: Mon - Fri, 9am - 5:30pm  The task at hand:  The Management Accountant focuses on our IT Managed Services business. You'll have responsibility for the production of management accounts and providing detailed commentary...

Customer Experience Associate

3 months ago

Hucclecote, United Kingdom i2i Recruitment Full time

Customer Experience Associate.
£24,100 increasing to £25,600 within 18 months.
Monday - Friday

Join a dynamic and supportive team where you’ll deliver exceptional customer service when it’s needed most. My client is looking for strong communicators who excel at problem-solving, adapt to challenges with resilience, and strive to achieve the best outcomes for both customers and the company.

In this role, you’ll manage your own caseload, addressing a variety of customer needs and situations. Your responsibilities will include assessing issues, providing effective solutions, and ensuring a positive customer experience.

This is a fantastic opportunity to develop your career in a welcoming environment, open to all backgrounds and experiences.

Customer Experience Associate Responsibilities:

* Understand the customer's situation and assess the issue.

* Spot potential fraud and report it.

* Clarify and meet customer needs.

* Communicate clearly with customers and team members.

* Keep records accurate and up to date.

* Update customers with empathy and care.

* Treat customers fairly and stay professional.

Customer Experience Associate Requirements:

* Communicate effectively in writing and verbally, following company standards.

* Manage deadline and time efficiently.

* Maintain a positive attitude and adapt to changes and teamwork.

* Ensure accuracy with strong attention to detail.

Customer Experience Associate Benefits:

* Flexible working - Hybrid after training period.

* 31 days holiday PLUS opportunity to buy additional 10.

* Deals on various gadgets, including wearables, tablets and laptops.

* Car salary exchange, cycle scheme, vehicle breakdown cover.

* Dental Insurance health cash plan, health screening, will writing, voluntary critical illness, mental health first aiders, well being activities.

* Annual bonus schemes, annual salary reviews, competitive pension, employee savings and employee loans.

Customer Experience Associates Are You Ready to Make Your Mark? Apply Today Don't let this opportunity slip away – send your CV to Jade at i2i recruitment today

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance