Service Management Lead for EMEA Business Services
1 day ago
About Page Executive
We are seeking a highly skilled Payments Operations SME Service Owner - Director to join our team in London.
This is a senior leadership role that requires exceptional expertise in payments operations and service management.
">- Provide steering, oversight, and governance to Payments and Current Account Services across EMEA, ensuring compliance with regulatory expectations.
- Drive strategic business change, ensuring our payment operating models are fit for purpose and delivering an enhanced customer experience.
- Work closely with key stakeholders to define and oversee the execution of the service strategy.
Salary: £155K - 165K p.a., plus strong benefits and bonus.
About You
To succeed in this role, you will need:
- Proven experience as a Service Owner or equivalent in payments operations, preferably with a focus on EMEA markets.
- Strong understanding of regulatory requirements and industry standards.
- Expertise in service management and experience of implementing/running service strategy, service delivery, and continual service improvement within complex, multi-product, multi-region organisations.
Why Join Us?
We offer a dynamic work environment, opportunities for professional growth, and a competitive salary package, including basic salary, bonus, and strong benefits.
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