Senior Outreach Coordinator
1 day ago
Role Overview:
We are seeking an experienced and motivated Senior Outreach Coordinator to join our team in Exeter. This is a full-time 37.5 hours permanent contract with a salary of £27,000 per annum.
The successful candidate will assist with the management of local projects, ensuring teams are well supported and supervised. They will be responsible for managing performance KPI objectives, quality standards, and contractual obligations through effective management of local teams, reflecting the values of CV-Library.
Main Duties and Responsibilities:
- Assist the Service Manager with operational management and staff line management of the local project team.
- Provide supportive line management and supervision to team members, ensuring regular reviews are in place including monthly supervisions, PDRs, and any other reviews as appropriate.
- Provide a caseload of clients with high-quality person-centred services that take a strength-based and trauma-informed approach.
- Identify and promote opportunities for client involvement within the project(s).
- Maintain accurate records using the Client Record Management system (INFORM), undertake quality assurance checks.
- Deal professionally with local incidents and safeguarding, ensuring action is taken, communicated, followed up, and recorded.
- Liaise closely with the Health Safety and Facilities Team in the delivery of these.
- Support and supervise volunteers in the projects.
- Support and mentor social work students as required.
- Participate in an Outreach Rota which may include some evening weekend and early morning work.
- Undertake travel to support staff and clients as required.
Person Specification:
- A valid driving license and access to a vehicle.
- Track record of working as part of a team in housing health or social care settings.
- Proven ability to develop supportive empowering relationships with socially excluded clients resulting in high-quality client service.
- Commitment to equality and diversity.
- Solutions-focused approach within projects.
- An enthusiastic can do approach to implementing excellent service within projects.
- Ability and motivation to embed a recovery-focused approach and a strength-based trauma-informed approach within projects.
- Ability to travel.
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