Mortgage Servicing Director
7 days ago
Constant Recruitment Ltd is seeking an experienced professional to lead our Mortgage Servicing team. As Head of Mortgage Servicing, you will be responsible for overseeing the day-to-day operations of the department and ensuring the highest level of customer service.
Key Responsibilities:- Lead and manage a team of customer servicing specialists, providing direction and support to achieve performance targets.
- Create a positive, collaborative work environment, encouraging team development and morale.
- Work closely with internal teams, such as underwriting, compliance, finance, and risk, to ensure the smooth handling of customer accounts.
- Develop and maintain key external relationships with brokers, solicitors, and third-party service providers.
- Drive continuous improvement in servicing processes, monitoring performance metrics, and staying updated on industry regulations and trends.
- Manage complex inquiries from solicitors and borrowers, ensuring the highest level of customer service.
- Oversee monthly governance meetings with funders and provide accurate and timely reports.
- Conduct regular quality checks to ensure compliance and exceptional service delivery.
- Significant experience in loan and mortgage servicing, with strong knowledge of arrears management.
- A proven track record of leading and motivating teams in a customer-centric environment.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- A proactive mindset, with the ability to identify process improvements and drive change.
- Strong organizational and planning abilities, ensuring the team meets KPIs and service standards.
We are looking for someone who can embody the values of resilience, adaptability, integrity, and excellence. A commitment to doing what's right for the customer and the business while creating and developing a supportive team culture.
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Mortgage Servicing Director
7 days ago
Kings Hill, Kent, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage ServicingConstant Recruitment Ltd is seeking an experienced professional to lead our Mortgage Servicing team. As Head of Mortgage Servicing, you will be responsible for overseeing the day-to-day operations of the department, ensuring the smooth handling of customer accounts, and driving continuous improvement in servicing processes.Key...
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Mortgage Servicing Director
6 days ago
Kings Hill, Kent, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage ServicingConstant Recruitment Ltd is seeking an experienced professional to lead our Mortgage Servicing team. As Head of Mortgage Servicing, you will be responsible for overseeing the day-to-day operations of the department, ensuring the smooth handling of customer accounts, and driving continuous improvement in servicing processes.Key...
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Mortgage Risk Analyst
1 month ago
Kings Hill, Kent, United Kingdom James Frank Associates Full timeCompany Overview: James Frank Associates is a prominent player in the Financial Services industry, dedicated to providing exceptional service and innovative solutions.Position Summary: We are currently seeking a skilled Mortgage Risk Analyst to become a vital part of our team on a full-time, permanent basis.Key Responsibilities:Evaluate mortgage applications...
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Mortgage Processing Specialist
1 week ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the RoleTalent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in Maidstone. As a Mortgage Processing Specialist, you will play a pivotal role in ensuring the smooth progression of mortgage applications from offer to completion.Key ResponsibilitiesBuild and maintain strong relationships with...
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Mortgage Processing Specialist
1 week ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the RoleTalent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in Maidstone. As a Mortgage Processing Specialist, you will play a pivotal role in ensuring the smooth progression of mortgage applications from offer to completion.Key ResponsibilitiesBuild and maintain strong relationships with...
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Account Director
2 weeks ago
Kings Hill, Kent, United Kingdom LASER Energy Full timeJob Title: Account Director - EducationJob Summary:LASER Energy is seeking an experienced Account Director to join our team and lead our Education sector sales efforts. As an Account Director, you will be responsible for generating new business and growing our customer base in the Education market.Key Responsibilities:Develop and execute a sales strategy to...
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Account Director
2 weeks ago
Kings Hill, Kent, United Kingdom LASER Energy Full timeJob Title: Account Director - EducationJob Summary:LASER Energy is seeking an experienced Account Director to join our team and lead our Education sector sales efforts. As an Account Director, you will be responsible for generating new business and growing our customer base in the Education market.Key Responsibilities:Develop and execute a sales strategy to...
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Client Support Specialist
1 month ago
Kings Hill, Kent, United Kingdom James Frank Associates Full timeCompany Overview: James Frank Associates is a prominent player in the Financial Services sector, dedicated to delivering exceptional client experiences. Position Summary: We are currently in search of a Client Support Specialist to enhance our team. This full-time, permanent role is essential for providing outstanding customer service and administrative...
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Finance Operations Specialist
4 days ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the RoleTalent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in Maidstone. As a key member of our mortgage processing team, you will play a pivotal role in ensuring the smooth progression of mortgage applications.Key ResponsibilitiesBuild and maintain strong relationships with clients and...
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Finance Operations Specialist
4 days ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the RoleTalent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in Maidstone. As a key member of our mortgage processing team, you will play a pivotal role in ensuring the smooth progression of mortgage applications.Key ResponsibilitiesBuild and maintain strong relationships with clients and...
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Product Transfer Specialist
6 days ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the RoleTalent Guardian is seeking a dedicated Product Transfer Specialist to join their dynamic team. This role is perfect for someone with a passion for customer service and mortgage processes, who thrives in a fast-paced, team-oriented environment.Key ResponsibilitiesAct as the main point of contact for product transfer and mortgage application...
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Product Transfer Specialist
6 days ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the RoleTalent Guardian is seeking a dedicated Product Transfer Specialist to join their dynamic team. This role is perfect for someone with a passion for customer service and mortgage processes, who thrives in a fast-paced, team-oriented environment.Key ResponsibilitiesAct as the main point of contact for product transfer and mortgage application...
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Finance Operations Coordinator
3 weeks ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeJob Summary:Talent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in a pivotal role. As a Finance Operations Coordinator, you will be responsible for processing mortgage applications, ensuring seamless progression to offer.Key Responsibilities:Build and maintain strong relationships with clients and...
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Finance Operations Coordinator
2 weeks ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeJob Summary:Talent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in a pivotal role. As a Finance Operations Coordinator, you will be responsible for processing mortgage applications, ensuring seamless progression to offer.Key Responsibilities:Build and maintain strong relationships with clients and...
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Product Transfer Specialist
2 weeks ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the Role:Talent Guardian is seeking a dedicated and customer-focused Product Transfer Specialist to join our dynamic team. As a Product Transfer Specialist, you will be responsible for providing exceptional customer service and ensuring a seamless application journey for our clients.Key Responsibilities:Act as the primary point of contact for product...
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Product Transfer Specialist
3 weeks ago
Kings Hill, Kent, United Kingdom Talent Guardian Full timeAbout the Role:Talent Guardian is seeking a dedicated and customer-focused Product Transfer Specialist to join our dynamic team. As a Product Transfer Specialist, you will be responsible for providing exceptional customer service and ensuring a seamless application journey for our clients.Key Responsibilities:Act as the primary point of contact for product...
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Quality Assurance Specialist
3 weeks ago
Kings Hill, Kent, United Kingdom Healthshare Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Governance Administrator to support our Governance Director and team in implementing a new Quality Management System.Main ResponsibilitiesCollate material and support the generation of various documents from the Divisions under the direction of the Group Governance Director.Provide broad...
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Administrative Operations Manager
1 month ago
Kings Hill, Kent, United Kingdom ConTrust Full timePosition Title: Office Administration SpecialistLocation: MonumentEmployment Type: Full TimeSalary: 32k - 37k DOEAbout ConTrust: ConTrust is a leading recruitment firm in the construction sector, strategically located in London. Our office boasts views of iconic city landmarks, providing an inspiring work environment. We are a driven team with ambitious...
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Administrative Operations Manager
1 month ago
Kings Hill, Kent, United Kingdom ConTrust Full timePosition Title: Office Administration SpecialistLocation: MonumentEmployment Type: Full TimeSalary: 32k - 37k DOEConTrust is a leading recruitment firm situated in a prime location, easily accessible via major transport links. Our workspace offers stunning views of iconic city landmarks. We pride ourselves on being a driven and ambitious team, with exciting...
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Mortgage Servicing Director
2 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage ServicingKings HillSalary circa £60kWe are seeking a seasoned professional to lead our Mortgage Servicing team and oversee the day-to-day operations of the department. The ideal candidate will have a minimum of 3 years' experience in a Mortgage Servicing role and a proven track record of leading and motivating teams in a customer-centric...
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Mortgage Servicing Director
2 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage ServicingKings HillSalary circa £60kWe are seeking a seasoned professional to lead our Mortgage Servicing team and oversee the day-to-day operations of the department. The ideal candidate will have a minimum of 3 years' experience in a Mortgage Servicing role and a proven track record of leading and motivating teams in a customer-centric...
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Head of Mortgage Servicing
2 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage Servicing Kings Hill Salary circa £60k Do you have a minimum of 3 years’ experience in a Mortgage Servicing role? Are you looking for a leadership role, where you can guid teams to exceed targets? Can you handle complex customer inquiries and building strong relationships with internal and external stakeholders? We are looking for a...
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Head of Mortgage Servicing
2 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage ServicingKings HillSalary circa £60kDo you have a minimum of 3 years’ experience in a Mortgage Servicing role?Are you looking for a leadership role, where you can guid teams to exceed targets?Can you handle complex customer inquiries and building strong relationships with internal and external stakeholders?We are looking for a Head of...
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Mortgage Servicing Specialist
3 months ago
Kings Hill, United Kingdom James Frank Associates Full timeOur client, a leading business in the Financial Services industry is seeking a Mortgage Servicing Specialist to join their team on a full-time, permanent basis. Due to growth our client is looking to add a Mortgage Servicing Specialist to their team, where you will be required to play a pivotal part in the team servicing customer loans, working closely with...
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Mortgage & Protection Administrator
4 months ago
Kings Heath, United Kingdom Eaton Mortgage & Protection Limited Full timeAre you an experienced administrator looking for a new Full Time or Part time ( 5 days a week reduced hours ) opportunity in a rewarding and team spirited environment? Eaton Mortgages and Protection are excited to be recruiting for a Mortgage and Protection administrator to join our growing team based in Kings Heath, Birmingham. Eaton are a successful and...
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Mortgage Application Coordinator
4 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timePosition: Pre-offer Case ManagerCompany: Constant Recruitment LtdSalary: £24,000Working Hours: Monday to Friday, 8:30 AM - 5:30 PMAre You Prepared to Launch Your Career in the Mortgage Sector?If you consider yourself exceptionally organised, thrive in a dynamic atmosphere, and possess excellent communication abilities, this opportunity may be ideal for...
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Mortgage Application Coordinator
4 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timePosition: Post Offer Case ManagerCompany: Constant Recruitment LtdSalary: £24,000Are You Prepared to Launch Your Career in the Mortgage Sector?If you excel in organisation, thrive in dynamic settings, and possess exceptional communication abilities, this opportunity may be ideal for you. Is meticulous attention to detail your strong suit?If you are eager to...
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Case Management Officer for Mortgage Processing
4 weeks ago
Kings Hill, United Kingdom Constant Recruitment Ltd Full timePosition: Post-Offer Case ManagerCompany: Constant Recruitment LtdSalary: £24,000Are You Prepared to Launch Your Career in the Mortgage Sector?If you excel in organisation, thrive in dynamic settings, and possess exceptional communication abilities, this opportunity is for you. Attention to detail is crucial in this role.About the Role:This position is...
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Head of Servicing
2 weeks ago
Kings Hill, United Kingdom Talent Guardian Full timeTalent Guardian is excited to be working with a dynamic and forward-thinking company in search of a motivated and experienced Head of Servicing to join their Mortgage Servicing team. This is an incredible opportunity for a driven leader to take the reins, overseeing the day-to-day operations while ensuring exceptional service and compliance with industry...
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Client Services Administrator
2 weeks ago
Kings Hill, United Kingdom James Frank Associates Full timeCompany Overview:James Frank Associates is a prominent player in the Financial Services sector, known for its commitment to excellence and client satisfaction.Position Summary:We are currently seeking a dedicated Client Administrator to provide exceptional customer service and administrative support. This role is essential in maintaining high standards of...
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Client Services Administrator
4 weeks ago
Kings Hill, United Kingdom James Frank Associates Full timeCompany Overview:James Frank Associates is a prominent player in the Financial Services sector, known for its commitment to excellence and client satisfaction.Position Summary:We are currently seeking a dedicated Client Administrator to provide exceptional customer service and administrative support. This role is essential in maintaining high standards of...
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Client Services Administrator
2 weeks ago
Kings Hill, United Kingdom James Frank Associates Full timePosition Overview:Our client, James Frank Associates, a prominent entity in the Financial Services sector, is in search of a dedicated Client Administrator to enhance their operational team on a full-time, permanent basis.Role Summary:As a Client Administrator, you will play a crucial role in delivering exceptional customer service and administrative...
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Client Services Administrator
4 weeks ago
Kings Hill, United Kingdom James Frank Associates Full timePosition Overview:Our client, James Frank Associates, a prominent entity in the Financial Services sector, is in search of a dedicated Client Administrator to enhance their operational team on a full-time, permanent basis.Role Summary:As a Client Administrator, you will play a crucial role in delivering exceptional customer service and administrative...
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Client Services Coordinator
2 weeks ago
Kings Hill, United Kingdom James Frank Associates Full timeAbout the Role:James Frank Associates, a prominent player in the Financial Services sector, is currently in search of a Client Administrator to enhance their operational team on a full-time, permanent basis.As a result of ongoing expansion, the firm is looking for a dedicated Client Administrator to provide exceptional customer service and administrative...
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Client Services Coordinator
4 weeks ago
Kings Hill, United Kingdom James Frank Associates Full timeAbout the Role:James Frank Associates, a prominent player in the Financial Services sector, is currently in search of a Client Administrator to enhance their operational team on a full-time, permanent basis.As a result of ongoing expansion, the firm is looking for a dedicated Client Administrator to provide exceptional customer service and administrative...
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Independent Mortgage Consultant
1 month ago
Buckhurst Hill, Essex, United Kingdom Kings Permanent Recruitment Ltd Full time £75,000 - £100,000Independent Mortgage Consultant - Flexible Work Arrangement Our client, a progressive Financial Services firm, is in search of a seasoned Mortgage Consultant to become a vital part of their growing team. They are looking for an Independent Mortgage Consultant to assist their main brokerage office one day a week and their affiliated businesses three days a...
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Mortgage Advisor Trainee
3 days ago
Burgess Hill, West Sussex, United Kingdom Connells Full timeUnlock Your Potential as a Mortgage AdvisorAre you a qualified Mortgage Advisor looking to take your career to the next level? Do you have a passion for delivering exceptional customer service and a drive to succeed in a fast-paced environment?About the RoleWe are seeking a highly motivated and CeMAP qualified Mortgage Advisor to join our Estate Agency team....
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Mortgage Advisor Trainee
3 days ago
Burgess Hill, West Sussex, United Kingdom Connells Full timeUnlock Your Potential as a Mortgage AdvisorAre you a qualified Mortgage Advisor looking to take your career to the next level? Do you have a passion for delivering exceptional customer service and a drive to succeed in a fast-paced environment?About the RoleWe are seeking a highly motivated and CeMAP qualified Mortgage Advisor to join our Estate Agency team....
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Mortgage Advisor Career Opportunity
2 weeks ago
Burgess Hill, West Sussex, United Kingdom Connells Full time{"h1": "Trainee Mortgage Advisor Role", "p": "At Connells Group, we're committed to helping our customers achieve their goals through expert mortgage advice. As a Trainee Mortgage Advisor, you'll play a vital role in delivering exceptional client service and helping individuals find the right mortgage solution for their needs.Key Responsibilities:* Work...