Finance Operations Specialist

4 days ago


Kings Hill, Kent, United Kingdom Talent Guardian Full time
About the Role

Talent Guardian is seeking a highly motivated and organized individual to join our Pre-Offer Case Management team in Maidstone. As a key member of our mortgage processing team, you will play a pivotal role in ensuring the smooth progression of mortgage applications.

Key Responsibilities
  • Build and maintain strong relationships with clients and Mortgage Brokers, serving as the main point of contact for queries during the application process.
  • Provide prompt and accurate responses to enquiries, keeping all parties informed and resolving any issues that arise.
  • Input, update, and manage application data with precision, ensuring seamless progression to offer.
  • Coordinate with Underwriting and external valuation firms to meet application requirements, ensuring reports align with business needs.
  • Monitor application progress via the dashboard, managing tasks efficiently and escalating complex issues to the Line Manager when necessary.
  • Handle communication with all relevant parties, including brokers, valuers, and solicitors, through phone calls and emails.
Benefits
  • AXA-backed Private Health Care with no excess
  • 4% Pension contributions
  • 25 days holiday plus bank holidays
  • Death in service benefit
  • Social events and dress-down Fridays
  • Supported training and free parking
  • Christmas and Summer team-building events
  • Yearly salary review

Working hours are Monday to Friday, 8:30am – 5:30pm. If you are driven, energetic, and thrive in a dynamic environment, this is the role for you.



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