Network Infrastructure Technician

2 weeks ago


Oldbury, Sandwell, United Kingdom SF Recruitment Full time

SF Recruitment is a leading recruitment agency, and we're currently seeking an experienced IT Support Technician to join our global IT team. This role offers a competitive salary range of £28,000 - £32,000 per annum and provides opportunities for growth and involvement in exciting global projects.

About the Role:

We require a skilled IT professional to deliver exceptional end-user support, troubleshoot hardware and software issues, and manage our service desk and IT infrastructure. As a key member of our technical team, you'll collaborate with our global IT experts to drive business success.

Main Responsibilities:

  • Provide timely and effective IT support to local and remote users, ensuring minimal downtime and maximum productivity.
  • Identify and resolve hardware and software problems using your technical expertise and knowledge of Microsoft tools.
  • Oversee the day-to-day operation of our service desk and IT infrastructure, ensuring seamless integration and optimal performance.
  • Install, configure, and maintain user equipment and systems, including hardware setup and Microsoft tool configuration.
  • Collaborate on strategic projects, such as infrastructure upgrades and software rollouts, and monitor local and cloud-based platforms (e.g., Azure, PaaS).

Requirements:

  • Experience: Ideally in a manufacturing environment, with a strong understanding of IT support principles and practices.
  • Skills: Strong expertise with Microsoft tools (AD, Office 365, Azure) and hardware setup, as well as knowledge of networking, cybersecurity, and collaboration tools.
  • Initiative and Focus: A proactive approach to problem-solving, with a commitment to continuous improvement and a focus on delivering exceptional results.


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