Technical Service Engineer

1 week ago


Oldbury, Sandwell, United Kingdom SF Recruitment Full time

About the Role

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We are looking for an IT Support Technician to provide high-quality end-user IT support and collaborate with a global IT team.

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Key Responsibilities:

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  • Provide technical assistance to local and remote users.
  • Troubleshoot and resolve hardware and software problems.
  • Manage the service desk and IT infrastructure.
  • Install, configure, and maintain user equipment and systems.
  • Support and monitor local and cloud-based platforms (e.g., Azure, PaaS).
  • Participate in strategic projects like infrastructure upgrades and software deployments.
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Requirements

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The ideal candidate will have:

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  • A proven track record in IT support (ideally in manufacturing).
  • Excellent communication and problem-solving skills.
  • Experience with Microsoft tools (AD, Office 365, Azure) and hardware setup.
  • Knowledge of networking, cybersecurity, and collaboration tools.
  • Initiative, focus, and a commitment to continuous improvement.
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What We Offer

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This role offers opportunities for growth and involvement in exciting global projects.



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