Customer Experience Specialist
6 days ago
We are currently recruiting for a new Service Advisor to help us at our Motorstore in Wigan. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.
The estimated salary for this role is £28,000 - £38,000 per annum.
Job Description:
Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.
We're looking for someone who's already worked in a customer service position and genuinely enjoys exceeding expectations and creating positive outcomes.
Main Responsibilities:
- Deliver high-quality customer service by handling all customer requirements for service and vehicle repairs efficiently and professionally.
- Work closely with the workshop and bodyshop to progress work through the system.
- Manage all computer-based jobs, purchasing, and invoice processes.
Benefits:
- 33 days' holiday allowance with room to grow.
- Generous retail discounts.
- Private healthcare.
- Simplyhealth – access to a GP 24/7 and claim money back on medical and dental treatments.
- Pension scheme.
- Maternity and paternity packages.
- Opportunities for training and progression.
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