Part Time Customer Experience Host

9 hours ago


Wigan, Wigan, United Kingdom Arnold Clark Group Full time

About the Arnold Clark Group

We are a leading car retailer with a passion for delivering exceptional customer service. Our team is dedicated to providing a warm and welcoming experience for our customers, and we're looking for a talented individual to join our Customer Experience Host team.

**Job Summary:**

This is a part-time role working 3 days a week, covering Saturday and Sunday shifts. As a Customer Experience Host, you will be the first point of contact for our customers, providing a professional and friendly service both face-to-face and on the phone.

**Responsibilities:**

• Act as the primary point of contact for customers, greeting them warmly and assisting with their queries.

• Manage daily admin duties, maintaining branch standards with enthusiasm and a smile.

**Requirements:**

• A fantastic telephone manner is essential for this role.

• Knowledge of Cisco telephony is desirable, although training will be provided.

• Familiarity with Microsoft Office and Excel is also an advantage.

**What We Offer:**

• Competitive salary: £20,000 - £25,000 per annum (dependent on location).

• Generous holiday allowance with room to grow.

• Access to exclusive retail discounts.

• Private healthcare scheme.

• Simplyhealth benefits, including GP access and medical treatment reimbursement.

• Pension scheme with employer contributions.

• Opportunities for training and career progression.



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