Part-Time Customer Service Officer
1 week ago
We are seeking a highly skilled and motivated Part-Time Customer Service Officer to join our team in Wigan. The successful candidate will provide top-notch customer service through various channels, ensuring that all interactions meet or exceed expectations.
To succeed in this role, you will require excellent communication and interpersonal skills, along with the ability to work under pressure and manage multiple tasks simultaneously. Strong problem-solving skills and a keen eye for detail are also essential.
Key Functions:
- Provide customer service support via phone and email, following strict protocols and guidelines.
- Utilize expertise in processes, laws, and policies to guide customers towards informed decisions.
- Maintain accurate records and perform administrative duties as required.
Necessary Skills and Qualifications:
- At least 1 year of customer service experience
- O-levels (or equivalent)
- Familiarity with Microsoft Excel
Perks:
- 25 hours of weekly work
- Branded attire
- Ongoing training and professional growth
- Pension plan offered by the company
- Employee discounts on various products and services
- Bi-weekly complimentary meals for employees
- Free car parking facilities
- Gross annual income: £14,872
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