Customer Experience Manager
1 week ago
We are seeking a dedicated and results-driven Senior Customer Service Leader to join our team at ArrowXL. As a key member of our customer service leadership team, you will be responsible for delivering exceptional customer experiences, resolving complex issues, and developing our customer-facing staff.
Key Responsibilities:- To provide top-notch customer service through various communication channels, including phone, email, and live chat.
- To resolve complex customer complaints in a timely and professional manner, ensuring customer satisfaction and loyalty.
- To lead and develop the customer service team, providing coaching and feedback to ensure excellent service delivery.
- To identify and address customer pain points, providing solutions and improvements to increase customer satisfaction.
- Excellent communication and interpersonal skills.
- A strong ability to work under pressure and manage conflicting priorities.
- Proven experience in leading teams and driving customer satisfaction.
- Familiarity with customer service software and technology.
- A competitive salary of £38,155 per annum.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including pension scheme, private medical insurance, and life insurance.
- Hybrid working options, allowing you to work from home or our office.
Estimated Salary: £38,155 per annum.
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Customer Experience Coordinator
1 month ago
Wigan, Wigan, United Kingdom Keepmoat Homes Full timeWe are seeking a highly skilled Senior Customer Care Coordinator to join our Customer Care team at Keepmoat Homes in Wigan. This is an exciting opportunity for someone who has experience in providing excellent customer care services.The main purpose of this role is to control and provide an efficient and effective customer care service, liaising with...
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Experience Manager
1 week ago
Wigan, Wigan, United Kingdom ACS Performance Full timeAbout UsAt ACS Performance, we pride ourselves on being a global leader in commercial and residential kitchen equipment solutions. We believe in showcasing our innovation through interactive experiences that allow culinary professionals, restaurateurs, and equipment distributors to engage with our cutting-edge appliances and attend workshops to stay updated...
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Customer Experience Specialist
6 days ago
Wigan, Wigan, United Kingdom Arnold Clark. Careers Full timeWe are currently recruiting for a new Service Advisor to help us at our Motorstore in Wigan. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.The estimated salary for this role is £28,000 - £38,000 per annum.Job Description:Our Service Advisors are responsible for delivering and...
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Customer Experience Professional
1 hour ago
Wigan, Wigan, United Kingdom ACS Performance Full timeAbout Us">At ACS Performance, we pride ourselves on being a global leader in commercial and residential kitchen equipment solutions.We showcase our innovation through venues where culinary professionals, restaurateurs, and equipment distributors can see live demonstrations of cutting-edge appliances, attend workshops, and gain insights into the latest food...
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Customer Experience Specialist
44 minutes ago
Wigan, Wigan, United Kingdom ACS Performance Full timeWe are seeking a highly motivated Customer Experience Executive to join our UK team at ACS Performance, a global leader in commercial and residential kitchen equipment solutions.The ideal candidate will have excellent communication skills and be able to build strong relationships with customers, partners, and internal stakeholders. Key responsibilities...
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Customer Experience Leader
2 weeks ago
Wigan, Wigan, United Kingdom ACS Performance Full timeAbout ACS PerformanceWe are a global leader in commercial and residential kitchen equipment solutions. Our innovative approach to designing cutting-edge appliances has revolutionized the industry.As a Customer Experience Executive at ACS Performance, you will be part of a team that frequently collaborates with chefs, restaurateurs, and equipment distributors...
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Customer Experience Ambassador
1 week ago
Wigan, Wigan, United Kingdom ACS Performance Full timeJob OverviewWe are a global leader in commercial and residential kitchen equipment solutions. Our innovation is showcased through venues where culinary professionals, restaurateurs, and equipment distributors can see live demonstrations of cutting-edge appliances, attend workshops, and gain insights into the latest food trends and techniques.Our UK team...
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Senior Support Lead
2 weeks ago
Wigan, Wigan, United Kingdom ArrowXL Full timeAbout the Role:We are seeking an experienced Senior Support Lead - Customer Experience to join our customer service team. In this role, you will provide leadership and support to our team members, ensuring they have the skills and knowledge needed to deliver exceptional customer experiences.Main Responsibilities:Provide coaching and development opportunities...
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Part Time Customer Experience Host
2 weeks ago
Wigan, Wigan, United Kingdom Arnold Clark Group Full timeAbout the Arnold Clark GroupWe are a leading car retailer with a passion for delivering exceptional customer service. Our team is dedicated to providing a warm and welcoming experience for our customers, and we're looking for a talented individual to join our Customer Experience Host team.**Job Summary:**This is a part-time role working 3 days a week,...
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Sales Assistant
3 weeks ago
Wigan, Wigan, United Kingdom Naylor's Equestrian Llp Full timeJob Title: Sales Assistant - Customer Experience SpecialistIn this role, you will provide exceptional customer service and support to our customers, working closely with the sales team to ensure a seamless shopping experience. We offer a competitive salary of $14-$17 per hour, depending on experience, and a range of benefits including incremental holiday...
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Customer Experience Strategist
2 weeks ago
Wigan, Wigan, United Kingdom ACS Performance Full timeCompany OverviewACS Performance is a global leader in commercial and residential kitchen equipment solutions. We strive to deliver innovative products and exceptional service to our clients.
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Culinary Experience Manager
2 days ago
Wigan, Wigan, United Kingdom Compass UK & Ireland Full timeCompass UK & Ireland is a market-leading food service company in the UK, offering tailored food services to 140 clients in the business and industry sector. Our passion lies in creating great-tasting menus, promoting sustainability, and proudly working with local suppliers and communities.">About the RoleWe are currently recruiting an ambitious Chef to help...
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Automotive Experience Specialist
2 weeks ago
Wigan, Wigan, United Kingdom Arnold Clark. Careers Full timeWe're seeking an Automotive Experience Specialist to join our Arnold Clark Careers team in Wigan. This is a fantastic opportunity to develop your skills in customer service and automotive services, working in a dynamic and supportive environment.Job SummaryAs a Service Advisor, you will be responsible for delivering exceptional customer experiences, handling...
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Customer Service Operations Manager
2 weeks ago
Wigan, Wigan, United Kingdom ArrowXL Full timeJob Description:ArrowXL is seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and providing leadership to our team members.Main Responsibilities:Develop and implement customer service strategies to ensure...
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Dining Experience Director
3 weeks ago
Wigan, Wigan, United Kingdom Compass Uk & Ireland Full timeJoin us as a Dining Experience DirectorAbout the Job:This is an excellent opportunity to work with Compass Group UK&I as a Dining Experience Director. You will be responsible for ensuring our kitchens and service counters run smoothly and deliver truly incredible food experiences. As a key member of our team, you will oversee all catering and service...
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Customer Service Manager Opportunity
2 weeks ago
Wigan, Wigan, United Kingdom Elior Uk Full timeSupervisor Role within Our Cafe TeamWe are currently looking for a highly skilled and customer-focused Supervisor to join our cafe team at Elior UK, one of the UK's leading catering services providers.This is an exciting opportunity for someone to take on a challenging role and develop their skills and knowledge within a dynamic team environment.Main...
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Customer Relationship Manager
5 days ago
Wigan, Wigan, United Kingdom Wn1 IT Full timeContract Telesales Executive Job Description">We are looking for a highly motivated and experienced Contract Telesales Executive to join our team at Wn1 IT. The successful candidate will have a proven track record in sales and customer relationship management.">Main Responsibilities">The main responsibilities of this role include:">">Managing sales pipeline...
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Employee Experience Manager
6 days ago
Wigan, Wigan, United Kingdom Certain Advantage Full timeCertain Advantage, a leading global business, is recruiting a HR Advisor to work in our Lancashire office on a permanent basis.This role offers a unique chance to advance your HR career, reporting to our experienced HR Manager and overseeing a team of 2.The estimated salary for this position is around £40,000 per annum, taking into account industry...
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Dining Experience Coordinator
3 months ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000Job SummarybeBee Professionals is seeking a skilled and passionate Culinary Team Member to join our kitchen team in Wigan. As a key member of our culinary team, you will be responsible for managing a specific section of the kitchen, ensuring high culinary standards are consistently met.Responsibilities:Oversee the preparation and presentation of dishes in...
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Customer Service Specialist
3 days ago
Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service SpecialistIn the fast-paced environment of beBee Professionals, we are seeking a highly skilled and efficient Customer Service Specialist to join our team in Wigan, United Kingdom.Job Summary:This is a challenging role that requires excellent communication and problem-solving skills.About the Role:We are looking for an experienced...