Customer Service Specialist

5 days ago


Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Specialist

In the fast-paced environment of beBee Professionals, we are seeking a highly skilled and efficient Customer Service Specialist to join our team in Wigan, United Kingdom.

Job Summary:

  • This is a challenging role that requires excellent communication and problem-solving skills.

About the Role:

We are looking for an experienced professional with a passion for delivering exceptional customer service. As a Customer Service Specialist, you will be responsible for handling incoming calls, emails, and chat queries from customers. You will provide accurate information regarding products and services, resolve customer issues efficiently, and escalate when necessary. In addition, you will process customer orders, manage account information, keep records of customer interactions, and work closely with other departments to ensure customer satisfaction.

Key Responsibilities:

  1. Handle incoming calls, emails, and chat queries from customers.
  2. Provide accurate information regarding products and services.
  3. Resolve customer issues efficiently and escalate when necessary.
  4. Process customer orders and manage account information.
  5. Keep records of customer interactions and follow-up tasks.
  6. Work closely with other departments to ensure customer satisfaction.

Requirements:

To succeed in this role, you will need previous experience in a customer service role, excellent communication and problem-solving skills, the ability to handle high-volume queries while maintaining attention to detail, proficiency in Microsoft Office and CRM systems, and the ability to work both independently and as part of a team. Additionally, flexible working hours, including weekends, are required.

Salary Information:

The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. Benefits include a competitive salary with performance-based incentives, a pension scheme, healthcare benefits, training and development opportunities, a supportive work environment with clear career progression, and flexible working options.



  • Wigan, Wigan, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Specialist to join our retail team in Wigan, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to...


  • Wigan, Wigan, United Kingdom Euro London Appointments Full time

    We are looking for a highly skilled Fluent English/German Customer Service Specialist to join our team at Euro London Appointments in Wigan. As a customer service specialist, you will provide exceptional support to our clients in Germany, ensuring their needs are met and exceeded.You will possess excellent communication and problem-solving skills, with the...


  • Wigan, Wigan, United Kingdom Euro London Appointments Full time

    Our client, an established multinational based in the UK, is seeking a highly skilled and fluent English/German speaker to join their Customer Service Team in Wigan.As a key member of the team, you will act as the primary representative regarding communication to customers for all aspects of service and customer care.


  • Wigan, Wigan, United Kingdom beBee Professionals Full time £20,000 - £30,000

    About the Role:We are seeking a skilled Sales and Customer Support Specialist to join our team in Wigan, United Kingdom. As a Sales and Customer Support Specialist, you will be responsible for delivering exceptional customer service, supporting the store's day-to-day operations, and meeting or exceeding sales targets set by the store management. Your primary...


  • Wigan, Wigan, United Kingdom Service Care Solutions Full time

    Job OpportunityWe are seeking an experienced Maintenance Specialist to join our team at Service Care Solutions in Wigan, UK.About the Role:Perform fault finding, problem-solving, and planned and preventative maintenance on plant equipment.Respond to internal customer needs to maximise production time.Conduct hydraulic, pneumatic, electrical, and mechanical...


  • Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Service Excellence Specialist, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Providing timely and accurate responses to customer inquiries.Resolving customer issues efficiently and escalating when necessary.Collaborating with internal teams to ensure customer satisfaction.Managing customer orders...


  • Wigan, Wigan, United Kingdom Liberty Full time

    Liberty: A Leader in Heating SolutionsWe are seeking a highly skilled Service Delivery Specialist to join our team at Liberty, a reputable firm dedicated to delivering exceptional heating solutions. Based in Skelmsdale, this full-time position offers a competitive salary of £27,289, with opportunities for additional earnings and benefits.As a Service...

  • Sales Assistant

    4 weeks ago


    Wigan, Wigan, United Kingdom Naylor's Equestrian Llp Full time

    Job Title: Sales Assistant - Customer Experience SpecialistIn this role, you will provide exceptional customer service and support to our customers, working closely with the sales team to ensure a seamless shopping experience. We offer a competitive salary of $14-$17 per hour, depending on experience, and a range of benefits including incremental holiday...


  • Wigan, Wigan, United Kingdom Concept Resourcing Full time

    Job Title: Service Engineer SpecialistWe are seeking a highly skilled Service Engineer Specialist to join our team at Concept Resourcing. This role is ideal for someone who is passionate about coffee machines and has experience in field service engineering.The successful candidate will have the opportunity to work with a leading international coffee machine...


  • Wigan, Wigan, United Kingdom Euro London Appointments Full time

    Customer Service LiaisonWe are seeking a highly skilled Customer Service Liaison to join our team at Euro London Appointments, an established multinational based in the UK. The ideal candidate will be a fluent English/German speaker who can effectively communicate with customers and act as a primary point of contact.This is a fantastic opportunity for a...


  • Wigan, Wigan, United Kingdom Euro London Appointments Full time

    Job Title: Customer Service RepresentativeAbout the Role: We are seeking a highly skilled and experienced Customer Service Representative to join our team in Wigan. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that all customer queries are resolved efficiently.Salary: £28,000...


  • Wigan, Wigan, United Kingdom Liberty Full time

    About the RoleWe are seeking an experienced Service Operations Specialist to join our team in Skelmsdale. As a key member of our operations team, you will be responsible for the servicing, repairing, and maintenance of domestic heating systems.The ideal candidate will have recognized formal training attaining the relevant craft qualification, NVQ Level 2/3,...


  • Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team in Wigan, United Kingdom. As a key member of our customer service team, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.Key Responsibilities:Handle...


  • Wigan, Wigan, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at beBee Professionals in Wigan. As a key member of our operational team, you will provide excellent customer service and support to our customers.Responsibilities:Engage with customers, providing service and support.Participate in all...


  • Wigan, Wigan, United Kingdom Apcoa Parking UK Full time

    An exciting opportunity has arisen for a Customer Service Representative to join our friendly team in Wigan. The successful candidate will be responsible for providing exceptional customer service via telephone and email, adhering to high standards of communication.The ideal candidate will have previous customer-facing experience, with strong problem-solving...


  • Wigan, Wigan, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving queries.Collaborating with internal teams to ensure customer satisfaction.Managing customer orders and account...


  • Wigan, Wigan, United Kingdom Interactcc Careers Full time

    Job Overview">We are seeking a Customer Service Representative to join our team at Interactcc Careers. As a key member of our contact centre, you will be responsible for managing inbound and outbound calls for our clients, focusing on sales calls that provide telecommunication products and services.">About the Role">This is an excellent opportunity for...


  • Wigan, Wigan, United Kingdom Interactcc Careers Full time

    Job Description:The Customer Service Representative role at Interactcc Careers involves providing exceptional customer service through inbound and outbound calls, sales conversations, and account management. Your primary responsibility will be to manage client interactions, ensuring a high level of satisfaction with our services.In this dynamic role, you...


  • Wigan, Wigan, United Kingdom Service Care Solutions Full time

    Job Title: Machine Operator SpecialistWe are seeking a highly skilled and experienced Machine Operator Specialist to join our dynamic manufacturing team. As a key member of the production process, you will be responsible for ensuring the efficient operation of machinery and maintaining the highest standards of quality in the production of high-performance...


  • Wigan, Wigan, United Kingdom beBee Professionals Full time £25,000 - £35,000

    BeBee Professionals in Wigan is seeking a skilled Customer Service Representative to join its fast-paced environment. As part of our vibrant team, you will deliver excellent customer service and contribute to operational success.Responsibilities:Engage with customers, providing top-notch service and support.Participate in all aspects of the operational...