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Customer Experience Specialist

3 weeks ago


Wigan, Wigan, United Kingdom ACS Performance Full time

We are seeking a highly motivated Customer Experience Executive to join our UK team at ACS Performance, a global leader in commercial and residential kitchen equipment solutions.

The ideal candidate will have excellent communication skills and be able to build strong relationships with customers, partners, and internal stakeholders. Key responsibilities include:

• Collaborating with the sales team to understand customer needs and preferences

• Providing exceptional customer service through regular communication and issue resolution

• Identifying opportunities for upselling and cross-selling products

• Working closely with the marketing team to develop targeted campaigns and promotions

Salary: £45,000 - £55,000 per annum depending on experience.

Benefits include a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.