Front Desk Associate

4 days ago


Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full time
About the Role

This is an exciting opportunity to join our team as a Receptionist at The Bamford Collection in Chipping Norton. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a seamless guest experience.

Responsibilities
  • Provide consistently friendly and professional service to all guests, following protocols for contact via phone, email, and face-to-face interactions.
  • Anticipate guest needs and go above and beyond to assist with requests, being proactive in your approach to work at all times.
  • Develop in-depth knowledge of operating various systems, including our Property Management System (PMS), ResDiary, MindBody, and Microsoft Office.
  • Collaborate with other departments to ensure seamless service and guest experience across the business.
  • Process payments accurately and with confidence and discretion.
  • Maintain a positive and energetic attitude, contributing to a pleasant working atmosphere.
  • Work in a fast-paced environment, remaining flexible to a wide range of duties, including administrative and operational tasks.
  • Ensure all front office working areas are kept clean and tidy throughout your shift, including company vehicles.
  • Be punctual and immaculately groomed for every shift.
  • Be flexible in your approach to work, assisting other areas of the business as needed.
  • Be an ambassador and knowledgeable about The Bamford Collection.
Requirements
  • Exceptional communication skills
  • Proactive luxury customer service
  • Time management
  • Valid UK Driving License
  • Microsoft Office
Perks and Benefits
  • Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one.
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
  • Private Medical: We offer subsidised private medical insurance through Bupa.
  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
  • Life Assurance: We offer life assurance cover, equivalent to up to a year of your annual salary.
  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

  • Front Desk Ambassador

    2 weeks ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    Soho Farmhouse is a unique destination for food and drink, wellness, and outdoor activities. We're seeking an experienced Receptionist to join our team. As a Receptionist, you'll wear many hats, including managing the reception desk, hosting in the restaurant and rooftop, and performing guestlist responsibilities. You'll be responsible for being...

  • Front Desk Ambassador

    2 weeks ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    Soho Farmhouse is a unique destination for food and drink, wellness, and outdoor activities. We're seeking an experienced Receptionist to join our team. As a Receptionist, you'll wear many hats, including managing the reception desk, hosting in the restaurant and rooftop, and performing guestlist responsibilities. You'll be responsible for being...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Boathouse Receptionist to join our team at Soho Farmhouse. This is a front-facing role that requires strong interpersonal skills, a customer-focused approach, and a passion for the hospitality industry.Key ResponsibilitiesProvide exceptional service to members and guests, ensuring a seamless and...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Boathouse Receptionist to join our team at Soho Farmhouse. This is a front-facing role that requires strong interpersonal skills, a customer-focused approach, and a passion for the hospitality industry.Key ResponsibilitiesProvide exceptional service to members and guests, ensuring a seamless and...


  • Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full time

    About the RoleThis is an exciting opportunity to join our team as a Receptionist at The Bamford Collection in Chipping Norton. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.ResponsibilitiesProvide friendly and professional service to all...


  • Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full time

    About the RoleThis is an exciting opportunity to join our team as a Receptionist at The Bamford Collection in Chipping Norton. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.ResponsibilitiesProvide friendly and professional service to all...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    {"title": "Guest Service Agent", "description": "About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for communicating with guests, processing reservations, and providing exceptional customer service.Main ResponsibilitiesProcess reservations for spa and...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    {"title": "Guest Service Agent", "description": "About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for communicating with guests, processing reservations, and providing exceptional customer service.Main ResponsibilitiesProcess reservations for spa and...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Main ResponsibilitiesProcess reservations for our hotel, spa, and restaurant...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Main ResponsibilitiesProcess reservations for our hotel, spa, and restaurant...

  • Guest Service Agent

    19 hours ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesProcess reservations for our hotel, spa, and restaurant outlets.Assist...

  • Guest Service Agent

    17 hours ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesProcess reservations for our hotel, spa, and restaurant outlets.Assist...

  • Spa Receptionist

    2 days ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Spa Receptionist to join our team at Soho Farmhouse. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Main ResponsibilitiesProvide warm and welcoming service...

  • Spa Receptionist

    2 days ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Spa Receptionist to join our team at Soho Farmhouse. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Main ResponsibilitiesProvide warm and welcoming service...

  • Spa Receptionist

    18 hours ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Soho Farmhouse in Oxfordshire. As a Spa Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Main ResponsibilitiesProvide full service to all guests...

  • Spa Receptionist

    21 hours ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Soho Farmhouse in Oxfordshire. As a Spa Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Main ResponsibilitiesProvide full service to all guests...

  • Spa Receptionist

    2 weeks ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Soho Farmhouse. As a Spa Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience in our Cowshed Spa and gym area.Main ResponsibilitiesProvide full service to all guests staying...

  • Spa Receptionist

    2 weeks ago


    Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Receptionist to join our team at Soho Farmhouse. As a Spa Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience in our Cowshed Spa and gym area.Main ResponsibilitiesProvide full service to all guests staying...


  • Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full time

    About the RoleThe Bamford Collection is a group of conscious lifestyle brands committed to nourishing and nurturing people and the planet.We are seeking a skilled and passionate Guest Experience Host to join our team at Daylesford Stays. As a Guest Experience Host, you will be responsible for providing exceptional experiences and customer service to our...

  • Front Desk Associate

    3 weeks ago


    Chipping Norton, United Kingdom Soho House & Co Full time

    About the Role:We are seeking an experienced Receptionist to join our team at Soho Farmhouse. As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the...

  • Front Desk Associate

    3 weeks ago


    Chipping Norton, United Kingdom Soho House & Co Full time

    About the Role:We are seeking an experienced Receptionist to join our team at Soho Farmhouse. As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced and customer-focused Boathouse Receptionist to join our team at Soho Farmhouse. This position is situated within our movement area, overlooking the lake, and is a front-facing role that requires interacting with members, booking classes, pool testing, replenishing stock, and providing exceptional service to our...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced and customer-focused Boathouse Receptionist to join our team at Soho Farmhouse. This position is situated within our movement area, overlooking the lake, and is a front-facing role that requires interacting with members, booking classes, pool testing, replenishing stock, and providing exceptional service to our...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced and customer-focused Boathouse Receptionist to join our team at Soho Farmhouse. This position is situated within our movement area of Soho House, in a beautiful setting overlooking the lake.Key ResponsibilitiesProvide exceptional customer service to members and guests, ensuring a seamless and enjoyable...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced and customer-focused Boathouse Receptionist to join our team at Soho Farmhouse. This position is situated within our movement area of Soho House, in a beautiful setting overlooking the lake.Key ResponsibilitiesProvide exceptional customer service to members and guests, ensuring a seamless and enjoyable...


  • Chipping Sodbury, South Gloucestershire, United Kingdom Care UK Full time

    About the RoleWe are seeking a highly skilled and compassionate Front Desk Coordinator to join our team at Care UK. As a key member of our close-knit team, you will play a vital role in promoting the well-being of our residents and ensuring the smooth operation of our care home.Key ResponsibilitiesProvide a warm and welcoming experience for visitors,...


  • Chipping Sodbury, South Gloucestershire, United Kingdom Care UK Full time

    About the RoleWe are seeking a highly skilled and compassionate Front Desk Coordinator to join our team at Care UK. As a key member of our close-knit team, you will play a vital role in promoting the well-being of our residents and ensuring the smooth operation of our care home.Key ResponsibilitiesProvide a warm and welcoming experience for visitors,...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will play a key role in providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesReservation Management: Process reservations for our hotel, spa, and...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will play a key role in providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesReservation Management: Process reservations for our hotel, spa, and...


  • Chipping Norton, United Kingdom Treedwellers Full time

    **The journey we would like to walk together;** Treedwellers is a start up within the alternative accommodation sector, we have helped pioneer alternative accommodation and glamping for over 12 years, Treedwellers is the culmination of our learnings. We are a hybrid between a boutique hotel and a self-catering tree house. The difference is the personalised...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the Role:We are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will play a key role in providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Main Responsibilities:Process reservations for our hotel, spa, and restaurant outletsAssist with...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the Role:We are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will play a key role in providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Main Responsibilities:Process reservations for our hotel, spa, and restaurant outletsAssist with...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for communicating with guests, answering queries, and processing reservations for our hotel and other outlets.Main ResponsibilitiesProcess reservations for spa, restaurant, and other hotel departmentsAssist...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for communicating with guests, answering queries, and processing reservations for our hotel and other outlets.Main ResponsibilitiesProcess reservations for spa, restaurant, and other hotel departmentsAssist...

  • Guest Service Agent

    4 months ago


    Chipping Norton, United Kingdom Soho House x Caterer.com Full time

    **Guest Service Agent **- **£15 per hour** **What's in it for you?** - Weekly Pay - Team meal whilst on shift prepared by our chefs - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Team Room Rates; Any Bedroom, Any House, $100 a night - Financial Incentive based on House Performance (Quarterly) - Health Cash Plan (option to...

  • Guest Service Agent

    4 months ago


    Chipping Norton, United Kingdom Soho House & Co. Full time

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    Customer Service Representative - £15 per hourBenefits:Weekly PayComplimentary team meal during shifts prepared by our chefsMembership perks50% discount on Food & Drink, available all weekSpecial team room rates; Any Bedroom, Any House, $100 per nightPerformance-based financial incentives (Quarterly)Health Cash Plan (children can be added)Dental Plan...


  • Chipping Norton, United Kingdom Soho House & Co Full time

    Customer Service Representative - £15 per hourBenefits:Weekly PayComplimentary team meal during shifts prepared by our chefsMembership perks50% discount on Food & Drink, available all weekSpecial team room rates; Any Bedroom, Any House, $100 per nightPerformance-based financial incentives (Quarterly)Health Cash Plan (children can be added)Dental Plan...

  • Guest Service Agent

    2 months ago


    Chipping Norton, United Kingdom Soho House & Co Full time

    Guest Service Agent - Soho Farmhouse Guest Service Agent - 15 per hour  What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs  Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Financial Incentive based on House Performance (Quarterly) Health Cash...