Front Desk Associate

3 weeks ago

Chipping Norton, United Kingdom Soho House & Co Full time

About the Role:

We are seeking an experienced Receptionist to join our team at Soho Farmhouse. As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the 'home away from home' feeling when members enter the building.

Key Responsibilities:

  • Provide exceptional customer service to members and guests
  • Manage the reception desk and handle basic administrative tasks
  • Host in the restaurant and rooftop as needed
  • Perform guestlist responsibilities
  • Be knowledgeable on all aspects of the property and neighbourhood
  • Foster a 'home away from home' feeling for members

Requirements:

  • 1-2 years' experience in a busy commercial reception desk
  • Team player who communicates well with all colleagues
  • Punctual, reliable and trustworthy
  • Sense of urgency
  • Yes, yes, yes mentality
  • Ability to multitask and work in a fast-paced environment
  • Have a genuine passion for food and beverage
  • Flexible and available to working both opening and closing shifts when required

Working Hours:

Varying shift times across the seven days, to include working evenings, weekends, opens & closes

Average hours 32-45 hours per week

Benefits:

  • Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16)

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