Assistant Plant Manager

5 days ago


Rugby, Warwickshire, United Kingdom Embark Full time

About the Role:

Embark, a leading provider of plant hire services, is seeking an experienced Assistant Plant Manager to join our outstanding team. This is a full-time, permanent position that requires a high standard of service to clients and contractors.

Key Responsibilities:

  • Provide exceptional customer service through great telephone manner and building lasting relationships with repeat customers.
  • Take inquiries, provide and follow up on quotations, and handle on and off-hire calls.
  • Liaise with service and transport departments to ensure seamless operations.
  • Raise contracts on our bespoke IT system and perform filing and admin tasks.
  • Resolve customer queries and complaints in a timely and professional manner.

Requirements:

  • Previous experience in a hire controller, senior hire controller, hire assistant, hire manager, hire desk manager, hire coordinator, rental manager, assistant manager, or assistant branch manager role within a tool or plant hire company.
  • A strong commitment to delivering excellent customer service.
  • Organized with the ability to prioritize multiple tasks and excellent time management skills.
  • Excellent communication skills and IT literacy.
  • Ability to undertake other duties, including driving, as required.

Benefits:

  • Monday to Friday working hours with no weekend work.
  • A full-time permanent job with a competitive salary.

Location:

This role would suit someone based in the surrounding areas of Rugby, Coventry, Lutterworth, Daventry, and Warwickshire.



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