Senior Receptionist
4 weeks ago
We are seeking a highly skilled and experienced Senior Receptionist to join our team at Dick Lovett. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our visitors, ensuring a warm and welcoming experience for all.
Main Responsibilities:
- Meet and greet customers entering the dealership, providing a friendly and professional welcome.
- Assist customers with their requirements, ensuring their needs are met and exceeded.
- Work collaboratively with our Sales, Service, and Parts teams to provide a seamless customer experience.
- Lead a team of Receptionists/Hosts, providing guidance and support to ensure excellent customer service.
Requirements:
- Previous experience in a busy reception desk/switchboard environment.
- Exceptional customer service skills, with a focus on providing a warm and welcoming experience.
- Ability to work effectively in a team environment, with a focus on collaboration and communication.
- Previous supervisory experience, with a focus on leading and developing a team.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and forward-thinking company.
- A chance to develop your skills and experience in a fast-paced and challenging environment.
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