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Senior Receptionist

2 months ago

Bristol, Bristol, United Kingdom Dick Lovett Full time
Job Title: Senior Receptionist

We are seeking a highly skilled and experienced Senior Receptionist to join our team at Dick Lovett. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our visitors, ensuring a warm and welcoming experience for all.

Main Responsibilities:

  • Meet and greet all customers entering the dealership, providing a friendly and professional welcome.
  • Assist customers with their requirements while on site, ensuring their needs are met and exceeded.
  • Lead a team of 10 Receptionists/Hosts, providing guidance and support to ensure seamless customer service.
  • Interact with customers visiting our Sales, Service, and Parts departments, responding to their enquiries and resolving any issues.

Requirements:

  • Experience of a busy reception desk/switchboard environment.
  • Exceptional hosting skills, with the ability to provide a warm and welcoming experience for all customers.
  • Previous supervisory experience, with the ability to lead and motivate a team.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a leading dealership group, with a reputation for excellence.
  • A supportive and collaborative team environment.