Imaging Receptionist

3 weeks ago

Bristol, United Kingdom Spire Healthcare Ltd Full time

Imaging Receptionist | Bristol | Part Time, Permanent - 17.5 hrs per week | Competitive salary plus excellent benefits
Spire Bristol Hospital, has an exciting Part Time opportunity for an Imaging Receptionist to join our Imaging Department Team on a part time basis. This role will be reception based, flexibility to work in both environments is required.
Working patterns - The Department is open between the hours of 7am-8pm Monday to Sunday. This role will include weekend working, this can be worked flexibly but must include weekend working.
Duties and Responsibilities
- Maintain reception and be able to apply excellent customer service to patients along with empathy and excellent listening skills.
- Contact patients and arrange radiology appointments liaising with other departments as appropriate.
- Provide explanations of estimates for pricing of radiology procedures for self- funding patients as required.
- Establish and maintain communication with people on routine care matters.
- Develop own and others' personal development.
- Monitor and maintain health and safety and security for self and others.
- Contribute to the implementation of services.
- Help to maintain quality.
- Promote people's equality, diversity and rights.
- Collect, collate and report routine and simple data and information e.g. NHS and BUPA spreadsheet data.
- Input patient data on to hospital and radiology information systems.
- Maintain general administrative duties e.g. filing/photocopying of documentation.
- Comply with data protection requirements.
- Transfer and deliver radiology reports to appropriate destinations.
- Assist in the training of other members of staff as required.
What we're looking for
- Customer Service experience is essential, whether that is in a face-to-face role or via telephone.
- Excellent verbal and telephone manner.
- IT Literate - Microsoft Office
- Experience of planning work and acting under instruction.
- Working as part of a team but the ability to make decisions independently.
- Empathy for principles and importance of equality and dignity at work
- You must be a motivated and driven individual who is able to meet deadlines and manage your time accordingly.
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays - will be pro rata as this is a PT role
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
Our Values
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
About Us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.

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