Bank Imaging Receptionist
6 months ago
Bank Receptionist - Imaging | Customer Service, Administration | Bank | Bristol | Free Parking
Spire Bristol hospital are currently looking to recruit a Receptionist to join our Imaging team in a bank capacity. Welcoming patients politely and courteously. Registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations. Providing an accurate, efficient, administrative service within the hospital, operating within established Spire policies and procedures.
Duties and Responsibilities
Welcoming, registering, including the accurate collection of credit card details and patient information. Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. Compliance with NHS forms and processes. Processing in-patient/out-patient charges. Cash handling strictly within the parameters of the ‘Handling Cash Policy’. Discharge of patients onto computer system ensuring accuracy of all information. Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.Who we're looking for
A personable individual with the ability to work on own initiative as well as part of a team Good basic PC skills, including Word, Excel and Outlook Excellent customer service skills High degree of accuracy in administration Great communication skills at all levels Experience in a customer service environment Experience with information management systems Previous receptionist experience or equivalent is essentialWorking Hours : this is a bank role. When covering shifts departmental hours are between 7am - 8pm, will include weekend cover as well
Benefits:
Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team-
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