Bank Receptionist
6 months ago
**Bank Receptionist | Administration | Private Hospital | Competitive Salary | Adhoc/Bank basis | Bristol**
**This is a on a Bank / Adhoc basis.**
**Duties and Responsibilities**
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
**Who we're looking for**
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable
**Working Hours**:06:30 - 20:30 Monday - Friday with occasional Saturdays and Sundays
**Contract Type: Bank**
**Benefits**
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
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