Hotel Receptionist

5 months ago

Bristol, United Kingdom Clayton Hotel Bristol Full time

**Hotel Receptionist Full Time - Clayton Hotel Bristol City**

**Due to a restructure, we have a fantastic new vacancy for a Full Time Receptionist in the excellent Clayton Hotel Bristol City**

**This role will include working weekends and shifts, the shifts are either 7am - 15.30 for earlies or 15.00 - 23.30 for lates.**

**Objective of the Role**

Reporting to the Front Office Supervisor, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff always present a friendly and professional image to our guests.

**Key Duties and Responsibilities**
- Greet and welcome our guests to the Hotel.
- Register the guests and take payment.
- Answer any queries the guest may have on in house facilities and tourist information.
- Take responsibility for the security of the keys.
- Update all guest information in the computer.
- Take and confirm reservations to our guests.

**Requirements**:

- Excellent customer care skills.
- Be able to work on your own initiative.
- Excellent communication skills.
- Be able to cope well under pressure.

**The company provides amazing staff benefits: -**
- Free uniform and meals when on duty
- 25% discount on Food & Beverage when using our Company Hotels Facilities
- Venue closure over the Christmas period
- Competitive employee, friends & family rates for overnight stays in our Dalata Hotels
- Excellent career progression and training & development opportunities,
- Annually enhanced holidays over 5-year period, rising to 33 days a year including Bank Holidays
- Access to our Employee Assistance Programme with 24/7 health and wellbeing support
- Complimentary use of the hotel gym
- Regular employee appreciation events, including Staff parties through the year and monthly employee rewards programmes
- Development & Training programmes

**About our culture**:
Dalata Hotel Group - Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy, you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

**_Dalata Hotel Group Plc is an Equal Opportunities Employer._

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