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Hotel Du Vin Receptionist

1 month ago

Bristol, Bristol, United Kingdom Hotel Du Vin Full time
Receptionist Opportunity at Hotel Du Vin

We are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.

As a Receptionist, you will be the first point of contact for our guests and will play a key role in setting the tone for their stay. You will be responsible for handling queries, resolving issues, and providing information about our hotel and services.

We are looking for someone who is passionate about delivering exceptional service, has a natural hospitality charm, and is able to work well under pressure. If you are a team player who is looking for a challenging and rewarding role, we would love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service to our guests
  • Handle queries and resolve issues in a professional and efficient manner
  • Provide information about our hotel and services
  • Work collaboratively with the hotel team to ensure a smooth and enjoyable stay for our guests

What We Offer:

  • Competitive rates of pay
  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality
  • Discounted Friends and Family Room Rate
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes
  • High Street Discounts on a range of high street shops, experiences, holidays and much more
  • Cycle to work scheme
  • Healthcare Cash Plans
  • Referral schemes
  • A decent uniform
  • Wellness & National Campaign Days Calendar
  • Wagestream
  • Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • Proud sponsor of The Brain Charity
  • Employee Assistance Programme

About Us:

Hotel Du Vin is a leading hospitality company that is committed to delivering exceptional customer service and creating memorable experiences for our guests. We are proud to be an equal opportunities employer and welcome applications from all suitably qualified persons.