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Senior Hotel Operations Manager

1 month ago

Bristol, Bristol, United Kingdom Hotel Du Vin Full time

We are seeking a talented Senior Hotel Operations Manager to join our team at The Avon Gorge by Hotel Du Vin. This exciting opportunity will see you take on a leadership role, overseeing the daily operations of our hotel and driving excellence in every aspect of our business.

Job Summary

The ideal candidate will have 12-18 months of experience in managing large teams and a sound knowledge of food and drink in a similar sized property. You will be passionate about delivering exceptional customer service, developing your team's skills, and contributing to our sustainability goals.

This is an excellent opportunity for someone who wants to develop their career and gain experience in running a successful hotel business. We offer a competitive salary of up to £45,000 per annum, plus a range of benefits that include heavily discounted staff room rates, 35% off dining bills, and fully funded apprenticeship programmes.

Key Responsibilities
  • Manage and motivate a team of staff to deliver exceptional customer service
  • Oversee the daily operations of the hotel, including food and beverage services
  • Develop and implement strategies to drive sales growth and improve profitability
  • Contribute to the development of sustainable practices within the hotel
What We Offer
  • Competitive salary of up to £45,000 per annum
  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • 35% off dining bills at our Brasseries and Bistros
  • Fully funded apprenticeship programmes to support your career development
  • Cycle to work scheme - save up to 40% on a wide range of bikes
  • Healthcare Cash Plans available from £5 per month
  • Referral schemes that pay up to £1500 for successful referrals
  • A proud sponsor of The Brain Charity, supporting people with neurological conditions
About Us

We are a dynamic and innovative company that is committed to providing exceptional customer experiences. Our hotels are located in beautiful settings, and we pride ourselves on our commitment to sustainability and community engagement. If you are passionate about delivering exceptional customer service and want to develop your career in a dynamic and supportive environment, then this is the perfect opportunity for you.