Hotel Operations Manager

8 hours ago


Bristol, Bristol, United Kingdom Clayton Hotel Bristol Full time
Job Title:

Hotel Operations Manager

About the Role:

We are seeking an experienced Hotel Operations Manager to join our team at Clayton Hotel Bristol City. This is a fantastic opportunity for a motivated and results-driven individual to take on a key leadership role within our hotel.

The successful candidate will be responsible for overseeing the daily operations of the hotel, ensuring that high standards of quality and service are consistently delivered to our guests.

You will work closely with the General Manager and Deputy General Manager to achieve our business objectives and drive revenue growth through effective cost management and customer satisfaction.

This is an excellent opportunity for someone who is passionate about delivering exceptional guest experiences and has a strong background in hospitality management.

Key Responsibilities:
  • Oversee the operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
  • Ensure that all hotel staff are properly trained and equipped to deliver exceptional guest service.
  • Monitor and control costs, including labor, inventory, and expenses, to ensure maximum profitability.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Work closely with the sales and marketing teams to promote the hotel and drive revenue growth.
Requirements:
  • Minimum 3 years' experience in a senior management role within a hotel or hospitality company.
  • Strong knowledge of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Proven track record of driving revenue growth and improving guest satisfaction.
  • Able to work effectively under pressure and make sound decisions quickly.
Benefits:
  • Competitive salary of £40,000 - £50,000 per annum.
  • Opportunities for career progression and professional development.
  • Free uniform and meals when on duty.
  • 50% discount on food and beverages when using our company hotels facilities.
  • Excellent employee benefits package, including health insurance, pension scheme, and paid time off.
Salary Range:

£40,000 - £50,000 per annum

About Us:

Clayton Hotel Bristol City is a leading hotel chain with a reputation for excellence in customer service and hospitality. We offer a dynamic and supportive work environment, with opportunities for career progression and professional development.

We value our employees and offer a comprehensive benefits package, including health insurance, pension scheme, and paid time off. If you are a motivated and results-driven individual looking for a new challenge, we would love to hear from you



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