Medical Receptionist

5 months ago


Bristol, United Kingdom Hartwood Healthcare Full time

The successful applicant would be required to do the following hours:
Tuesday 14.00 - 18.30

Wednesday 08.00 - 13.00

Thursday 08.00 - 14.00

Friday 14.00 - 18.30

**HARTWOOD HEALTHCARE**

**Job Description for Medical Receptionist**

**Role Summary**

To provide an efficient, helpful and friendly point of contact for patients and visitors and act as a focal point of communication between patients, doctors and other clinical staff

**Key Responsibilities**
- Ensure an effective and efficient reception service is provided to patients and all other visitors to the practice
- Process appointment requests for the day and future appointments from patients by telephone and in person, ensuring that appointments are booked with the most appropriate clinician
- Deal with visit requests ensuring accurate recording of all relevant information
- Take general enquiries and telephone messages, passing them accurately and swiftly to the correct recipient
- Undertake a variety of clerical duties as determined by need and competency; for example, sickness absence certificates, recalling patients for clinics, scanning letters on to the computer system, adding patient data on to records, processing new registrations etc.
- Keeping the Reception and waiting area neat, tidy and stocked
- Ensuring daily, weekly and monthly reception administrative tasks are completed in a timely manner
- Help and support colleagues as required, including cover for annual leave and sickness
- Effectively manage own time, workload and resources
- To assist in the cancellation of surgeries due to sickness etc by contacting patients by letter or telephone
- Any other duties as required by the Reception Supervisor or the Practice Manager

**Other duties**

The post holder may, from time to time, be asked to undertake other reasonable duties, with appropriate training and it is expected that agreement to this will not be unreasonably withheld.

**Person Specification**

**Essential**

**Desirable**

**Qualifications**:
Minimum 2 GCSE’s equivalent to Grades A* - C in English and Maths or equivalent experience

Skills & Abilities

Excellent communication and people skills, in particular; good telephone manner; good face-to-face communication skills; accuracy of written communication; the ability to listen; ability to deal with sensitive and complex information

Ability to work effectively both as part of a team and also upon your own initiative

Ability to work within a set of rules and guidelines (and knowing when defer to someone more senior)

Ability to work effectively and accurately under pressure and to prioritise workload

Ability to cope calmly with distressing or emotional circumstances

Experience

Intermediate computer literacy

Prior reception or other experience requiring considerable contact with the public

Previous experience as a Receptionist in General Practice with an understanding of the nature and workings of a GP practice

Good knowledge of medical terminology

Other

Pleasant, friendly, calm and approachable manner

Smart appearance

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £11.00 per hour

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Portishead Medical Group Full time

    **Portishead Medical Group** **Title: Receptionist** **Conditions of Employment: As per Contract of Employment and Staff Handbook** **Accountable to: Senior Receptionists** **Reporting to: Senior Receptionists** **Job Summary**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient...

  • Medical Receptionist

    2 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join their dynamic team. As a key member of the front desk, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.Main ResponsibilitiesManage...

  • Medical Receptionist

    2 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join their dynamic team. As a key member of the front desk, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.Main ResponsibilitiesManage...

  • Medical Receptionist

    4 months ago


    Bristol, United Kingdom Gloucester Road Medical Centre Full time

    Gloucester Road Medical Centre is a large, friendly GP Practice just off the Gloucester Road (A38) in North Bristol. The surgery is purpose-built, close to local amenities, with onsite parking and bus services nearby. Shower facilities and a bike shed are also available for staff with a keen interest in exercise! We pride ourselves in offering a high...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom Gloucester Road Medical Centre Full time

    Gloucester Road Medical Centre is a large, friendly GP Practice just off the Gloucester Road (A38) in North Bristol. The surgery is purpose-built, close to local amenities, with onsite parking and bus services nearby. Shower facilities and a bike shed are also available for staff with a keen interest in exercise! We pride ourselves in offering a high...

  • Medical Receptionist

    2 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    About UsStoke Gifford and Conygre Medical Centres are dynamic, forward-thinking healthcare providers with a strong ethos of learning and development. We are committed to providing the best possible access and care to our patient population, leveraging technology to support our team and patients.Job SummaryWe are seeking a highly motivated and organized...


  • Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    About the RoleWe are seeking a highly motivated and organized Medical Receptionist to join our team at Stoke Gifford and Conygre Medical Centres. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesManage patient appointments and maintain...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom SHR Full time

    **Job Title: Medical Receptionist** **Location: Bristol, BS14** **Days: Monday - Friday** **Hours (choose from the following)**: - Early Start: 08:15 AM - 01:15 PM - Late Start: 01:30 PM - 06:30 PM - Full Day: 08:15 AM - 06:30 PM **Requirements: Must be EMIS web trained** **Pay Rate: £13.60 - £14 per hour** **Start Date: ASAP** **Key...

  • Medical Receptionist

    4 months ago


    Bristol, United Kingdom Portishead Medical Group Full time

    **Portishead Medical Group** **Title: Medical Receptionist** **Conditions of Employment: As per Contract of Employment and Staff Handbook** **Accountable to: Senior Receptionists** **Reporting to: Senior Receptionists** **Salary - from £11.44ph** **Working hours - Monday to Friday (23 hours per week )** **Job Summary**: Receive, assist and direct...

  • Medical Receptionist

    3 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    3 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    3 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    3 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    2 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    2 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    4 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    4 weeks ago


    Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time

    Job SummaryStoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Main ResponsibilitiesManage patient appointments,...

  • Medical Receptionist

    5 months ago


    Bristol, United Kingdom MyDentist Full time

    My dentist Bishopsworth is a dental practice offering a wide range of both NHS and private dentistry. We currently require a full time receptionist to join our friendly team. You will be responsible for booking appointments, taking payments from patients, general administration duties and dealing with patient enquiries. The ability to provide excellent...

  • Medical Receptionist

    1 month ago


    Bristol, United Kingdom CV-Library Full time

    We are looking for a Medical Receptionist with Emis Web knowledge to work flexible adhoc shifts at a GP Surgery in Bristol. Duties include: * Booking Patient Appointments * Handling front desk and telephone enquiries * Back Office admin

  • Medical Receptionist

    1 month ago


    Bristol, United Kingdom Focus Recruitment Full time

    We are looking for a Medical Receptionist with Emis Web knowledge to work flexible adhoc shifts at a GP Surgery in Bristol.Duties include: * Booking Patient Appointments * Handling front desk and telephone enquiries * Back Office admin