Medical Receptionist

3 weeks ago


Bristol, Bristol, United Kingdom Stoke Gifford and Conygre Medical Centres Full time
Job Summary

Stoke Gifford and Conygre Medical Centres are seeking a highly organized and customer-focused Medical Receptionist to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.

Main Responsibilities
  • Manage patient appointments, including scheduling, rescheduling, and cancellations
  • Handle patient inquiries, provide information, and resolve issues in a professional and courteous manner
  • Process patient registrations, updates, and repeat prescriptions
  • Maintain accurate and up-to-date patient records, both electronic and paper-based
  • Perform various administrative tasks, such as data entry, filing, and scanning
  • Provide excellent customer service, responding to patient needs and concerns in a timely and efficient manner
  • Work collaboratively with the clinical team to ensure seamless communication and coordination
  • Participate in quality improvement initiatives and contribute to the development of processes and procedures
About Us

Stoke Gifford and Conygre Medical Centres are a dynamic and forward-thinking healthcare organization, committed to providing high-quality patient care and exceptional service. Our team is dedicated to creating a positive and supportive work environment, where everyone feels valued and empowered to make a difference.

Requirements
  • Good general standard of education (GCSE/GCE) standard
  • Previous experience of dealing with the general public, preferably in a healthcare setting
  • Working with IT systems, including computerized patient records and practice management software
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, clinicians, and staff
  • Organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
  • Flexibility and adaptability, with the ability to work in a fast-paced environment and respond to changing priorities

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