Medical Secretary

3 weeks ago

Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

Job Summary

We are seeking a highly skilled Medical Secretary to join our Ophthalmology department at Northampton General Hospital. The successful candidate will provide comprehensive administrative support to our team of consultants and medical staff, ensuring the smooth operation of our services.

Main Responsibilities

The successful candidate will be responsible for:

  • Providing administrative support to consultants and medical staff, including prioritizing workload and managing diaries
  • Receiving and responding to telephone calls and other enquiries from key contacts, dealing with internal and external sources to resolve any problems, queries or complaints
  • Booking theatre lists and liaising with patients and pre-operative teams
  • Maintaining the database of corneal grafts and cross linking patients, ordering corneal grafts and booking cross linking machinery
  • Dealing with patients, relatives and other professionals that attend the office to resolve any problems, queries, complaints or requests for appointments
  • Maintaining confidentiality at all times
  • Maintaining diaries, assisting in scheduling consultant workload and communicating with other relevant parties concerning the planning and re-scheduling of work as necessary
  • Advising junior medical staff to attend clinical commitments as necessary
  • Accurate typing of audio-based dictation as required, clinical letters, discharge summaries and reports, ward rounds, operation notes, theatre lists and general correspondence
  • Opening post and prioritizing for Consultant, dealing with matters not requiring the Consultants attention
  • Providing a general administrative service including photocopying, filing, faxing and other office routines
  • Compiling and reviewing office protocols, modifying working practices where necessary, ensuring that protocols are up to date and contain all the relevant procedures to support any relief medical secretaries, clerical staff and new staff who may be required to support the office
  • Making sure all investigations and test results are checked by the Consultant, or an appropriate member of his/her team. Bringing all known abnormal or urgent results are brought to the attention of the Consultant, or an appropriate member of his/her team
  • All patients notes to be correctly completed with the patient details and accurate copies of investigative reports and correspondence are filed in medical records case notes, following laid down guidelines
  • To use the computerised patient management system (CAMIS) regarding identification of out-patient, in-patient and waiting list data. Responsible for adding patients to waiting list in line with Trust Waiting List Policy and Procedures. Ensure all clinical coding is accurately completed
  • To use the computerised patient management System (CAMIS) to accurately record personal confidential data from patients or their representatives
  • Responsible for managing the inpatient waiting list and arranging dates for patients procedures in line with the PTL, liaising with the consultant when doing so. Adding the patients information and procedure date to CAMIS as well as various other internal systems ensuring that all information is accurate and up to date
  • Communicating with other departments concerning case notes for appointments and admissions, ensuring timely availability of patient x-rays, the results of tests and investigations
  • To provide cover for team members during sickness absence and annual leave
  • Participating in audits as required
  • Providing support with training new staff where required, demonstrating duties to new starters
  • Maintaining up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate directorate briefings and meetings

About Us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion, Accountability, Respect, Integrity, Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

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