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Clinical Receptionist

2 months ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time
Job Summary

An exciting opportunity has arisen for an experienced Receptionist/Clinic Clerk to join the Clinical Specialties Services Division within Doncaster & Bassetlaw Teaching Hospital Trust.

The successful candidate will be enthusiastic about the challenges of a busy working environment, with the ability to remain calm under pressure and achieve strict deadlines.

Key Responsibilities:

  • Provide full reception duties within the Pre-Operative Service, developing efficient and effective services.
  • Manage resources to achieve national and local quality and performance targets.
  • Work closely with the central booking services and Team Leaders to provide expertise in the proactive management of patient pathways.
  • Ensure effective management of referrals and appointments, monitoring and reporting capacity and demand when required.

About Us:

Doncaster & Bassetlaw NHS FT is one of Yorkshire's leading acute trusts, serving a population of over 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas.

We offer a range of benefits, including extensive learning opportunities, NHS Pension Scheme, generous holiday entitlement, comprehensive health and wellbeing support, and more.

Person Specification:

  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification/relevant experience.
  • Previous experience working in a clerical/administrative role.
  • Demonstrable working knowledge of Microsoft packages, including Word.
  • Commitment to acquire and apply knowledge of RTT National and local waiting times rules.

Interpersonal Skills:

  • Ability to deal calmly and diplomatically with a range of personalities and situations.
  • Flexible and adaptable, able to take direction and instruction from others.
  • Team Player with a professional approach to work and colleagues.

Organisational Skills:

  • A methodical and organised approach to work.
  • Time management skills.
  • Ability to work under pressure to meet tight deadlines in a busy environment.