Receptionist

2 weeks ago


Doncaster, United Kingdom The Rossington Practice Full time

Job responsibilities Job description Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Primary Responsibilities The post holder will be expected to provide general administration duties which may include, but is not limited to: Receiving and inputting of hospital correspondence, which will include A&E and Discharge Summaries, ensuring these are entered into the correct patient record. Assign to relevant clinical/administration staff group, where necessary. Read code incoming mail, ensuring patient information is recorded accurately into the records.

Filing scanned documents into patients electronic notes Auditing of scanned documents to ensure they are eligible and are in the correct patient records Helping patients by dealing with requests or questions in a polite professional and efficient manner Telephone patients to inform them about prescriptions, to move/book or rebook appointments or gather personal data in a sensitive manner, such as smoking status when asked to do so. General administration involving patient records including summarising records. Complete electronic tasks in a timely manner, this may be dealing with patients over the telephone or sending letters/texts Contacting Hospitals and other Health Care Providers regarding follow up appointments of patients. Assisting with hospital and other Health Care Provider correspondence, where necessary.


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