Hotel Guest Experience Coordinator

3 days ago


London, Greater London, United Kingdom AccorHotel Full time

About the Role:

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We are seeking a highly motivated and detail-oriented Hotel Guest Experience Coordinator to join our team at AccorHotel. As a key member of our housekeeping department, you will play a vital role in ensuring that our guests have an exceptional stay with us.

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Job Summary:

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The Hotel Guest Experience Coordinator is responsible for maintaining the highest standards of cleanliness and comfort in our guest rooms and public areas. You will work closely with our housekeeping team to ensure that all areas of the hotel are clean, tidy, and well-maintained.

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Key Responsibilities:

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  • Maintain high standards of cleanliness and organization in all guest rooms and public areas">
  • Work closely with the housekeeping team to ensure that all tasks are completed efficiently and effectively">
  • Identify and report any maintenance issues or concerns to the relevant teams">
  • Provide excellent customer service and respond promptly to guest queries and requests">
  • Contribute to a positive and inclusive work environment by demonstrating a commitment to our company values">
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Requirements:

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To be successful in this role, you will need:

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  • 2 years of previous experience in a similar role">
  • Excellent verbal and communication skills">
  • Excellent attention to detail and organizational skills">
  • Flexibility to work varied shifts, including weekends and holidays">
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What We Offer:

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We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as a range of benefits, including health insurance, paid time off, and opportunities for professional development.

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Remote Work:

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No

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Employment Type:

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Part-time



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