Engineering Customer Experience Specialist
2 days ago
{"Job Title": "Engineering Customer Experience Specialist", "About Us": "Ingersoll Rand Pumps is a leading manufacturer of pumps for various markets and applications, with a rich history of pump manufacturing in Ilkeston since 1977.", "Job Summary": "As the customer experience and inside sales specialist, you will play a critical role in providing pre- and post-sales support to customers, leveraging your knowledge of Ingersoll Rand Pumps, MP Pumps, and Oberdorfer products. Your primary responsibility will be to ensure the seamless provision of support, identifying and executing on growth opportunities.", "Responsibilities": ["Resolve customer applications", "Examine projects and size pump opportunities", "Create quotations and follow up", "Manage ERP, CRM, and customer support ticket systems"], "Basic Qualifications": ["Bachelor's degree in engineering, business, or similar field", "+5 years of customer support and inside sales experience", "Proven experience in applications and commercial support, preferably in the positive displacement pump industry or other industrial products sold B2B"], "Travel & Work Arrangements/Requirements": ["Ability to travel as required to deliver pre and post-sales support", "90% facility based in Ilkeston, Derbyshire"], "Key Competencies": ["Strong communication skills", "Problem-solving skills", "Customer relationship management skills", "Proficiency in using ERP, CRM, and customer support ticket management systems", "Flexibility to adapt to changing priorities and business needs"], "What we Offer": ["25 Days Holiday + 8 Bank Holidays", "Pension scheme", "Westfield Health Medical Cover", "Death in Service Benefit", "Cycle scheme", "Electric Car Scheme", "10% of salary in shares after 1 year of employment"]}
-
Customer Experience Specialist
4 days ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeAbout Ingersoll RandIngersoll Rand is a leading manufacturer of pumps and pumping solutions, with a rich history of innovation and commitment to excellence.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our commercial support team, you will play a critical role in delivering exceptional customer...
-
Customer Experience Specialist
4 days ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeAbout Ingersoll RandIngersoll Rand is a leading manufacturer of pumps and pumping solutions, with a rich history of innovation and commitment to excellence.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our commercial support team, you will play a critical role in delivering exceptional customer...
-
Customer Experience Engineer
1 week ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeAbout Ingersoll RandIngersoll Rand is a leading manufacturer of pumps and pumping solutions for various markets and applications. With a rich history dating back to 1977, the company has established itself as a trusted partner in the industry.Job SummaryWe are seeking a highly skilled Customer Experience Engineer to join our team. As a key member of our...
-
Customer Experience Engineer
1 week ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeAbout Ingersoll RandIngersoll Rand is a leading manufacturer of pumps and pumping solutions for various markets and applications. With a rich history dating back to 1977, the company has established itself as a trusted partner in the industry.Job SummaryWe are seeking a highly skilled Customer Experience Engineer to join our team. As a key member of our...
-
Customer Experience and Inside Sales Specialist
2 weeks ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeAbout Ingersoll RandIngersoll Rand is a leading manufacturer of pumps and pumping solutions for various markets and applications. With a rich history dating back to 1977, the company has established itself as a trusted partner in the industry.Job SummaryWe are seeking a highly skilled Customer Experience and Inside Sales Specialist to join our team. As a key...
-
Inside Sales and Customer Support Specialist
4 weeks ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeIngersoll Rand is dedicated to fostering a diverse workforce that mirrors our communities. We are an equal opportunity employer, ensuring that all qualified candidates receive fair consideration for employment regardless of age, ancestry, color, gender identity or expression, marital status, national origin, physical or mental disability, race, religion,...
-
Technical Sales and Customer Engagement Engineer
4 weeks ago
Matlock, Derbyshire, United Kingdom Ingersoll Rand Full timeCompany CommitmentIngersoll Rand is dedicated to fostering a diverse workforce that mirrors the communities we serve. We are proud to be an equal opportunity employer, ensuring that all qualified candidates receive fair consideration for employment, irrespective of age, ancestry, color, gender identity or expression, marital status, national origin, physical...
-
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Multiskilled Operative to join our team at Hays Specialist Recruitment Limited. As a Multiskilled Operative, you will be responsible for carrying out maintenance work on social housing properties, with a focus on gas plumbing, general repairs, kitchen fitting, and bathroom fitting.Key...
-
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Multiskilled Operative to join our team at Hays Specialist Recruitment Limited. As a Multiskilled Operative, you will be responsible for carrying out maintenance work on social housing properties, with a focus on gas plumbing, general repairs, kitchen fitting, and bathroom fitting.Key...
-
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Multiskilled Operative to join our team at Hays Specialist Recruitment Limited. As a Multiskilled Operative, you will be responsible for carrying out maintenance work on social housing properties, with a focus on gas plumbing, general repairs, kitchen fitting, and bathroom fitting.Key...
-
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Multiskilled Operative to join our team at Hays Specialist Recruitment Limited. As a Multiskilled Operative, you will be responsible for carrying out maintenance work on social housing properties, with a focus on gas plumbing, general repairs, kitchen fitting, and bathroom fitting.Key...
-
Architectural Design Specialist
6 days ago
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced Architectural Technologist to join our team at Hays Specialist Recruitment Limited. As an Architectural Technologist, you will play a key role in developing building plans and designs using computer-aided design (CAD) software and traditional architectural methods.Key ResponsibilitiesDevelop building plans and...
-
Architectural Design Specialist
6 days ago
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced Architectural Technologist to join our team at Hays Specialist Recruitment Limited. As an Architectural Technologist, you will play a key role in developing building plans and designs using computer-aided design (CAD) software and traditional architectural methods.Key ResponsibilitiesDevelop building plans and...
-
Architectural Design Specialist
3 days ago
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced Architectural Technologist to join our team at Hays Specialist Recruitment Limited. As an Architectural Technologist, you will play a key role in delivering outstanding projects across various sectors, including healthcare, education, manufacturing, and commercial.Key ResponsibilitiesDevelop building plans and...
-
Architectural Design Specialist
3 days ago
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced Architectural Technologist to join our team at Hays Specialist Recruitment Limited. As an Architectural Technologist, you will play a key role in delivering outstanding projects across various sectors, including healthcare, education, manufacturing, and commercial.Key ResponsibilitiesDevelop building plans and...
-
NDT Field Specialist
1 week ago
Matlock, Derbyshire, United Kingdom Intertek Full timeABOUT YOUAs an NDT Field Specialist, you are required to hold PCN level 2 certifications in Magnetic Particle Inspection (MPI), Dye Penetrant Inspection (DPI), and Ultrasonic Testing (UT) for welds 3.1 and 3.2. Additional qualifications in Ultrasonic Testing of wrought products and Eddy Current testing will be considered advantageous. We provide...
-
NDT Field Specialist
4 weeks ago
Matlock, Derbyshire, United Kingdom Intertek Full timeABOUT YOUAs an NDT Field Specialist, you are required to hold PCN level 2 certifications in Magnetic Particle Inspection (MPI), Dye Penetrant Inspection (DPI), and Ultrasonic Testing (UT) for welds 3.1 and 3.2. Additional qualifications in Ultrasonic Testing of wrought products and Eddy Current testing will be considered advantageous. We provide...
-
Customer Service Representative
1 week ago
Matlock, Derbyshire, United Kingdom Talk Staff Full timeWe are seeking a skilled Customer Service Representative to join our team at Talk Staff. As a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:• Provide top-notch customer service via various communication channels, including phone,...
-
Customer Service Representative
1 week ago
Matlock, Derbyshire, United Kingdom Talk Staff Full timeWe are seeking a skilled Customer Service Representative to join our team at Talk Staff. As a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:• Provide top-notch customer service via various communication channels, including phone,...
-
Construction Project Manager
1 week ago
Matlock, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the CompanyHays Specialist Recruitment Limited is a leading provider of recruitment services, specializing in the construction industry. Our company values include a commitment to excellence, innovation, and customer satisfaction.About the RoleWe are seeking a highly skilled Quantity Surveyor to join our team. As a Quantity Surveyor, you will be...