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HR Business Partner

1 month ago

Woking, Surrey, United Kingdom Acosta Full time

Job Title: HR Advisor

Job Type: Full-time

Salary: £35,000 per annum

Hours: 37.5 hours per week

Bonus: Performance-related bonus

Equipment Provided: Mobile phone and laptop

Role Responsibilities:

Employee Relations:

  • Stay up-to-date with employment legislation and HR best practices, sharing knowledge with colleagues to drive continuous improvement.
  • Advise and coach managers on performance, disciplinary, grievance, redundancy, TUPE, and dispute resolution matters, ensuring adherence to company policy and employment law.
  • Develop and maintain company policies and guidelines in line with best practice and current employment law regulations.
  • Consult with employment lawyers for expert advice and guidance to mitigate risk and commercial exposure.
  • Monitor employee relations activity, provide insights, and make recommendations based on findings.
  • Create a focus on fleet management and support line managers and colleagues to minimize risk to personal safety.
  • Be a custodian of company policies and 8 ways of working, demonstrating active commitment and adherence.

Stakeholder Management:

  • Develop trusted and valued relationships with key stakeholders, including account managers, centre and field managers.
  • Gain a good understanding of the business operation, its performance drivers, and metrics to tailor value-added initiatives.
  • Collaborate with the HR/People Team on key people initiatives, including training design and delivery, talent attraction, and onboarding.
  • Work in partnership with Payroll to maintain the integrity of people master data and ensure timely and accurate data transfers.
  • Develop professional alliances with third-party vendors, including benefits providers, insurers, and fleet management companies.
  • Deliver the HR/People strategy in collaboration with key HR stakeholders.

System Management:

  • Maintain the relevant HRIS, including Cascade.
  • Train and coach inexperienced users, compile user training material, and implement ad-hoc initiatives to close knowledge gaps.
  • Adopt our ways of working to drive efficiency and effectiveness for the HR/People team and line managers, introducing processes that maintain data integrity.
  • Undertake regular audits and introduce good governance where required.

Data and Reporting:

  • Administer people-related information and data in a sensitive manner, safeguarding colleague confidentiality and maintaining data integrity.
  • Generate timely reports and share data and insights with key stakeholders.
  • Review data, draw conclusions, and make recommendations based on findings.

Projects:

  • Critically review transactional work and operational processes, making recommendations to improve efficiency and effectiveness.
  • Engage with and contribute to the successful delivery of colleague-related projects, including reward and benefits reviews, job evaluations, and data insights.
  • Commit and contribute to the successful delivery of selected/allocated cross-functional projects and assignments.

Additional Requirements:

  • Draft internal communication to inform, engage, and update colleagues, ensuring clear and culturally appropriate communication.
  • Maintain knowledge of HR best practice and current trends.
  • Comply with Health & Safety Regulations.
  • Assume responsibility for own personal development.
  • Complete mandatory training in a timely manner.
  • Adhere to General Data Protection Rules (GDPR) and policies.
  • Assume responsibility for the smooth running of front-of-house reception when necessary.

Person Specification:

  • Strong professional interpersonal skills with the ability to communicate with stakeholders at various levels.
  • Excellent customer service or stakeholder management skills, with an ability to build rapport and trust.
  • Adaptable, with a willingness to reprioritize based on operational or business needs.
  • A strong multitasker who can plan, organize, follow-up, and follow-through to task completion.
  • Solutions-orientated.
  • Good decision-making skills.
  • A passion for detail.
  • A desire to grow and learn.
  • Ability to work independently as well as in a team environment.

Education / Qualifications:

  • Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
  • Previous experience in a similar role with an employee relations focus.
  • CIPD level 5 or working towards the qualification would be an advantage.
  • Familiar with regulations and governance pertaining to employment law in the UK.
  • Competent user of HRIS – Cascade would be an advantage.

We are career makers, not just job creators.

Acosta Europe is an equal opportunities employer.

Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us and be themselves at work.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.