Rider Support Specialist
5 days ago
We are seeking a skilled Rider Support Specialist to join our team at United Wheels Inc. in Ampthill, Bedfordshire.
The estimated salary for this role is around £38,000 - £48,000 per year, depending on experience.
About the Role:
- Assist customers with product assembly, adjustments, repair and all other general bike related enquiries.
- Support the marketing team at UK and European events when required.
- Be an ambassador for our brands and set the gold standard in customer service.
Requirements:
- Excellent customer service skills and excellent communication skills (verbal and written)
- Ability to work effectively in multiple and complex systems with a strong attention to detail and organization
- Highly proficient in Microsoft Excel and Office, Salesforce and ERP are preferred but not essential
Our Offer:
- Competitive salary (£38,000 - £48,000 per year)
- Permanent – full time
- Annual bonus, pension
- Staff purchase scheme
- Hybrid working options
-
Rider Support Specialist
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full time**Job Summary**We are seeking a Rider Support Specialist to work closely with our UK, European and US teams on the HUFFY and Licensed brands.The ideal candidate will be responsible for providing Aftersales Support and Advice to our Riders, Consumers, and Retailers.Responsibilities include:Providing timely and professional responses to all Customer enquiries...
-
Rider Support Specialist
6 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeA World-Class OpportunityJoin United Wheels Inc. as a Rider Support Specialist and contribute to shaping our exceptional aftersales and rider support services in the UK.About the RoleDeliver unparalleled customer service through phone, email, and social media.Utilize technical expertise to provide product training and troubleshooting support.Prepare and...
-
Rider Support Specialist
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the RoleThis full-time position as Rider Support Specialist is available at our offices in Ampthill, Bedfordshire. The successful candidate will provide timely and professional responses to customer enquiries across multiple channels, answering phone calls from consumers and retailers in a friendly and professional manner.You will utilize...
-
Rider Support Associate
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeRider Support AssociateWe are a global company that specializes in outdoor brands.We supply bicycles to thousands of retail locations and customers in over 50 countries.We are seeking a skilled professional to join our team as a Rider Support Associate at our offices.You will provide aftersales support and advice to riders, consumers, and retailers, ensuring...
-
Bicycle Support Specialist
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are United Wheels Inc., a global company of outdoor brands. We supply over 5 million bicycles annually to thousands of retailers and customers in more than 50 countries.Our brand portfolio includes Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. We offer durable, innovative, comfortable, and stylish products for the whole family.We are...
-
Customer Support Professional
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the RoleUnited Wheels Inc. is a leading global company in the outdoor industry, boasting brands such as Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. With over 50 countries served and 5 million+ bicycles supplied annually, our team seeks an experienced Rider Service Specialist to join us in Ampthill, Bedfordshire.
-
Customer Support Representative
2 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeJob Description:We are seeking a highly skilled and dedicated Rider Service Expert to join our team at United Wheels Inc. in Ampthill, Bedfordshire. The successful candidate will be responsible for providing exceptional customer service and support to our riders, consumers, and retailers.The ideal candidate will have a strong mechanical background, excellent...
-
Customer Service Specialist
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout United Wheels Inc.We're a leading global company that supplies bicycles to thousands of retail locations and customers in over 50 countries. Our brand portfolio includes Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. We pride ourselves on durability, innovation, comfort, and style for every member of the family.Job DescriptionThis...
-
Aftersales Expert
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeJob ResponsibilitiesAs a Rider Support Specialist, your key responsibilities include:Providing timely and professional responses to customer enquiries via various communication channels.Answering phone calls from consumers and retailers in a friendly and professional manner.Utilizing problem-solving techniques and product training to assist customers with...
-
Service Excellence Representative
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are United Wheels Inc., a leading global company specializing in outdoor brands. Our products, including Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes, are known for durability, innovation, comfort, and style.We supply bicycles to thousands of retail locations and customers in over 50 countries. To maintain our high standards, we are...
-
Rider Service Expert
2 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the Role:This is an exciting opportunity for a talented Bicycle Product Specialist to join our dynamic team at United Wheels Inc. You will play a key role in providing timely and professional responses to customer enquiries across multiple channels.You will be working closely with the product team, warehouse team, and other stakeholders to ensure...
-
Rider Service Expert
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeKey ResponsibilitiesProvide exceptional customer support through timely and professional responses across multiple channels.Answer phone calls from consumers and retailers in a friendly and approachable manner.Utilize problem-solving techniques and product training to assist callers with assembly, adjustments, repair, and inquiries.Prepare quotes for...
-
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeKey ResponsibilitiesProvide timely and professional responses to all customer enquiries across multiple channelsAnswer phone calls from consumers and retailers in a friendly and professional mannerUtilize problem-solving techniques and product training to assist callers with assembly, adjustments, repair, and inquiriesPrepare quotes for replacement parts and...
-
Mechanical Customer Advocate
1 week ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAftersales Service ProfessionalWe are seeking a skilled professional to join our team as an Aftersales Service Professional at our offices.You will provide aftersales support and advice to riders, consumers, and retailers, ensuring timely and professional responses across multiple channels.Key ResponsibilitiesProviding customer service via phone, email, and...
-
Support Specialist
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for providing top-notch support to our customers, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate information about our...
-
Care and Support Specialist
2 months ago
Dunstable, Central Bedfordshire, United Kingdom Central Bedfordshire Council Full timeAbout the RoleAt Central Bedfordshire Council, we're seeking a talented individual to join our team as a Care and Support Specialist. In this role, you'll work closely with vulnerable people who have a Learning Disability, Autistic Spectrum Condition, or Physical Disability. Your main goal will be to support them in achieving independence and fulfilling...
-
Care Support Specialist
1 month ago
Dunstable, Central Bedfordshire, United Kingdom Central Bedfordshire Council Full timeAbout the RoleWe are looking for a dedicated and caring individual to join our team as a Care Support Specialist. In this role, you will play a vital part in supporting older people to live independently in their own homes.Our Reablement Service aims to help individuals regain skills and confidence, enabling them to manage daily living tasks such as washing,...
-
Education Support Specialist
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Dunstable. As a key member of our educational program, you will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide individualized...
-
Education Support Specialist
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a proactive Education Support Specialist to support our teaching staff in creating a nurturing and effective learning environment at beBee Professionals in Dunstable.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students individually or in small groups to reinforce learning...
-
Purchasing Specialist
1 week ago
Dunstable, Central Bedfordshire, United Kingdom Redline Group - Specialist Recruitment for Technology & Electronics Companies Full timeJob OverviewRedline Group, a specialist recruitment agency for technology and electronics companies, is seeking a highly skilled Contract Buyer - SAP to support our client in Bedfordshire with supplier management and planning.This is an initial 3-month opportunity working on-site. The ideal candidate will have experience of working with SAP and MRP systems,...