Support Specialist

2 months ago


Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are looking for a Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for providing top-notch support to our customers, ensuring their queries are resolved efficiently and effectively.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information about our products and services.
  • Resolve customer complaints and issues in a timely manner.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is essential.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Supportive work environment with a collaborative team.
  • Flexible working options to suit your needs.


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