Rider Support Customer Service Representative
3 days ago
- Provide timely and professional responses to all customer enquiries across multiple channels
- Answer phone calls from consumers and retailers in a friendly and professional manner
- Utilize problem-solving techniques and product training to assist callers with assembly, adjustments, repair, and inquiries
- Prepare quotes for replacement parts and enter orders into our ERP system as required
- Work closely with the warehouse team to take pride and responsibility for our aftersales service
We offer a competitive salary, 25 days annual leave, and a range of benefits, including an annual bonus, pension scheme, staff purchase scheme, and hybrid working options.
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Rider Support Associate
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeRider Support AssociateWe are a global company that specializes in outdoor brands.We supply bicycles to thousands of retail locations and customers in over 50 countries.We are seeking a skilled professional to join our team as a Rider Support Associate at our offices.You will provide aftersales support and advice to riders, consumers, and retailers, ensuring...
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Customer Support Representative
1 week ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeJob Description:We are seeking a highly skilled and dedicated Rider Service Expert to join our team at United Wheels Inc. in Ampthill, Bedfordshire. The successful candidate will be responsible for providing exceptional customer service and support to our riders, consumers, and retailers.The ideal candidate will have a strong mechanical background, excellent...
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Rider Support Specialist
5 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeA World-Class OpportunityJoin United Wheels Inc. as a Rider Support Specialist and contribute to shaping our exceptional aftersales and rider support services in the UK.About the RoleDeliver unparalleled customer service through phone, email, and social media.Utilize technical expertise to provide product training and troubleshooting support.Prepare and...
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Rider Support Specialist
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full time**Job Summary**We are seeking a Rider Support Specialist to work closely with our UK, European and US teams on the HUFFY and Licensed brands.The ideal candidate will be responsible for providing Aftersales Support and Advice to our Riders, Consumers, and Retailers.Responsibilities include:Providing timely and professional responses to all Customer enquiries...
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Rider Support Specialist
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the RoleThis full-time position as Rider Support Specialist is available at our offices in Ampthill, Bedfordshire. The successful candidate will provide timely and professional responses to customer enquiries across multiple channels, answering phone calls from consumers and retailers in a friendly and professional manner.You will utilize...
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Rider Support Specialist
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are seeking a skilled Rider Support Specialist to join our team at United Wheels Inc. in Ampthill, Bedfordshire.The estimated salary for this role is around £38,000 - £48,000 per year, depending on experience.About the Role:Assist customers with product assembly, adjustments, repair and all other general bike related enquiries.Support the marketing team...
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Aftersales and Rider Service Expert
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full time**About the Role**We're looking for an Aftersales and Rider Service Expert to join our team based at our offices in Ampthill, Bedfordshire.The successful candidate will be responsible for managing all Customer and Consumer warranty part orders that fall within existing warranty policies.They will also be responsible for managing all Customer enquiries...
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Service Excellence Representative
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are United Wheels Inc., a leading global company specializing in outdoor brands. Our products, including Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes, are known for durability, innovation, comfort, and style.We supply bicycles to thousands of retail locations and customers in over 50 countries. To maintain our high standards, we are...
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Customer Service Representative
1 month ago
Dunstable, Central Bedfordshire, United Kingdom KPI People Full timeJob Title: Customer Service Representative">About the Role: We are seeking a highly skilled Customer Service Representative to join our successful Aftersales team at KPI People in Dunstable. The ideal candidate will have 12 months motor trade service advisor experience and hold a Full UK driving license.">Salary Information: The basic salary for this role is...
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Customer Service Specialist
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout United Wheels Inc.We're a leading global company that supplies bicycles to thousands of retail locations and customers in over 50 countries. Our brand portfolio includes Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. We pride ourselves on durability, innovation, comfort, and style for every member of the family.Job DescriptionThis...
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Customer Service Representative
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflows, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to the...
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Customer Service Representative
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Dunstable, we are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding...
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Customer Support Professional
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the RoleUnited Wheels Inc. is a leading global company in the outdoor industry, boasting brands such as Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. With over 50 countries served and 5 million+ bicycles supplied annually, our team seeks an experienced Rider Service Specialist to join us in Ampthill, Bedfordshire.
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Customer Service Representative
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000beBee Professionals is seeking a Customer Service Representative to join our retail team in Dunstable, United Kingdom. The successful candidate will have a strong focus on delivering exceptional customer service and supporting the store's operations.Key Responsibilities:Provide exceptional customer service and support the store's day-to-day operations.Assist...
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Customer Service Representative
2 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Provide accurate information regarding products and...
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Customer Service Representative
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full time**About United Wheels Inc.**We're a Global Leader in outdoor brands, including Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes.We supply over 5 million bicycles annually to thousands of Retail locations and Customers worldwide.We pride ourselves on durability, innovation, comfort, and style - for every member of the family.This is an...
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Customer Service Representative
3 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeCompany OverviewUnited Wheels Inc. is a leading global company that supplies high-quality bicycles to thousands of retail locations and customers worldwide.We are known for our durable, innovative, and stylish products that cater to every member of the family.Job SummaryWe are seeking an experienced Customer Service Representative to join our team in...
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Mechanical Customer Advocate
7 days ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAftersales Service ProfessionalWe are seeking a skilled professional to join our team as an Aftersales Service Professional at our offices.You will provide aftersales support and advice to riders, consumers, and retailers, ensuring timely and professional responses across multiple channels.Key ResponsibilitiesProviding customer service via phone, email, and...
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Rider Service Expert
1 week ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the Role:This is an exciting opportunity for a talented Bicycle Product Specialist to join our dynamic team at United Wheels Inc. You will play a key role in providing timely and professional responses to customer enquiries across multiple channels.You will be working closely with the product team, warehouse team, and other stakeholders to ensure...
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Customer Service Representative
3 months ago
Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Dunstable, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...