Rider Support Customer Service Representative

3 days ago


Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full time
Key Responsibilities
  • Provide timely and professional responses to all customer enquiries across multiple channels
  • Answer phone calls from consumers and retailers in a friendly and professional manner
  • Utilize problem-solving techniques and product training to assist callers with assembly, adjustments, repair, and inquiries
  • Prepare quotes for replacement parts and enter orders into our ERP system as required
  • Work closely with the warehouse team to take pride and responsibility for our aftersales service

We offer a competitive salary, 25 days annual leave, and a range of benefits, including an annual bonus, pension scheme, staff purchase scheme, and hybrid working options.



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