Rider Service Expert
3 weeks ago
- Provide exceptional customer support through timely and professional responses across multiple channels.
- Answer phone calls from consumers and retailers in a friendly and approachable manner.
- Utilize problem-solving techniques and product training to assist callers with assembly, adjustments, repair, and inquiries.
- Prepare quotes for replacement parts and process orders into our ERP system as required.
- Collaborate closely with the warehouse team to ensure seamless aftersales service.
- Work alongside the product team to provide data and feedback where necessary.
As a valued member of our team, you will be responsible for managing customer and consumer warranty part orders, processing online orders and transactions, and assisting with product assembly, adjustments, and repairs.
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Rider Support Associate
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeRider Support AssociateWe are a global company that specializes in outdoor brands.We supply bicycles to thousands of retail locations and customers in over 50 countries.We are seeking a skilled professional to join our team as a Rider Support Associate at our offices.You will provide aftersales support and advice to riders, consumers, and retailers, ensuring...
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Rider Support Specialist
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeA World-Class OpportunityJoin United Wheels Inc. as a Rider Support Specialist and contribute to shaping our exceptional aftersales and rider support services in the UK.About the RoleDeliver unparalleled customer service through phone, email, and social media.Utilize technical expertise to provide product training and troubleshooting support.Prepare and...
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Rider Support Specialist
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the RoleThis full-time position as Rider Support Specialist is available at our offices in Ampthill, Bedfordshire. The successful candidate will provide timely and professional responses to customer enquiries across multiple channels, answering phone calls from consumers and retailers in a friendly and professional manner.You will utilize...
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Rider Support Specialist
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are seeking a skilled Rider Support Specialist to join our team at United Wheels Inc. in Ampthill, Bedfordshire.The estimated salary for this role is around £38,000 - £48,000 per year, depending on experience.About the Role:Assist customers with product assembly, adjustments, repair and all other general bike related enquiries.Support the marketing team...
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Rider Service Expert
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the Role:This is an exciting opportunity for a talented Bicycle Product Specialist to join our dynamic team at United Wheels Inc. You will play a key role in providing timely and professional responses to customer enquiries across multiple channels.You will be working closely with the product team, warehouse team, and other stakeholders to ensure...
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Customer Support Representative
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeJob Description:We are seeking a highly skilled and dedicated Rider Service Expert to join our team at United Wheels Inc. in Ampthill, Bedfordshire. The successful candidate will be responsible for providing exceptional customer service and support to our riders, consumers, and retailers.The ideal candidate will have a strong mechanical background, excellent...
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Service Excellence Representative
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are United Wheels Inc., a leading global company specializing in outdoor brands. Our products, including Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes, are known for durability, innovation, comfort, and style.We supply bicycles to thousands of retail locations and customers in over 50 countries. To maintain our high standards, we are...
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Aftersales Expert
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeJob ResponsibilitiesAs a Rider Support Specialist, your key responsibilities include:Providing timely and professional responses to customer enquiries via various communication channels.Answering phone calls from consumers and retailers in a friendly and professional manner.Utilizing problem-solving techniques and product training to assist customers with...
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Customer Support Professional
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout the RoleUnited Wheels Inc. is a leading global company in the outdoor industry, boasting brands such as Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. With over 50 countries served and 5 million+ bicycles supplied annually, our team seeks an experienced Rider Service Specialist to join us in Ampthill, Bedfordshire.
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Customer Service Specialist
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAbout United Wheels Inc.We're a leading global company that supplies bicycles to thousands of retail locations and customers in over 50 countries. Our brand portfolio includes Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. We pride ourselves on durability, innovation, comfort, and style for every member of the family.Job DescriptionThis...
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Mechanical Service Expert
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeUnited Wheels Inc. is a dynamic and fast-paced company that requires exceptional individuals to join our team.We are currently looking for a Mechanical Service Expert to provide aftersales support and advice to our customers.The ideal candidate will have 2-3 years' experience in a similar industry and possess strong mechanical knowledge. Excellent...
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Rider Support Customer Service Representative
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeKey ResponsibilitiesProvide timely and professional responses to all customer enquiries across multiple channelsAnswer phone calls from consumers and retailers in a friendly and professional mannerUtilize problem-solving techniques and product training to assist callers with assembly, adjustments, repair, and inquiriesPrepare quotes for replacement parts and...
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Customer Service Expert
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are seeking a highly skilled Customer Service Expert to join our team at United Wheels Inc. in Ampthill, Bedfordshire.The estimated salary for this role is around £32,000 - £42,000 per year, depending on experience.About the Role:Provide timely and professional responses to all customer enquiries across multiple channels.Answer phone calls from...
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Bicycle Support Specialist
3 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeWe are United Wheels Inc., a global company of outdoor brands. We supply over 5 million bicycles annually to thousands of retailers and customers in more than 50 countries.Our brand portfolio includes Huffy, Niner Bikes, Batch Bicycles, VAAST Bikes, and Buzz E-Bikes. We offer durable, innovative, comfortable, and stylish products for the whole family.We are...
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Mechanical Customer Advocate
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom United Wheels Inc. Full timeAftersales Service ProfessionalWe are seeking a skilled professional to join our team as an Aftersales Service Professional at our offices.You will provide aftersales support and advice to riders, consumers, and retailers, ensuring timely and professional responses across multiple channels.Key ResponsibilitiesProviding customer service via phone, email, and...
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Dunstable, Central Bedfordshire, United Kingdom Just IT Recruitment Full timeJob SummaryWe are seeking an Expert Food Service Equipment Maintenance Professional to join our team, responsible for the installation, commissioning, maintenance and repair of commercial catering equipment in high-end kitchens.Key responsibilities include:Conducting thorough inspections and assessments of commercial catering equipmentPerforming routine...
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Facilities Maintenance Expert
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom CV Library Full timeKey ResponsibilitiesAs a Facilities Maintenance Expert, you will be responsible for:Diagnosing and repairing faults on HVAC systems and appliances.Undertaking all facets of maintenance and installation requirements in line with contractual obligations.With a focus on delivering high-quality services, you will work closely with our team to ensure seamless...
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Vehicle Service Expert
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom KPI People Full timeVeteran Vehicle Technicians Sought for Prestigious DealershipKPI People's leading franchise in Dunstable is actively recruiting experienced Vehicle Technicians at all skill levels. With a competitive salary package of £38,750 - £43,750 (OTE), this is an attractive opportunity for those seeking career growth and stability.The successful candidate will...
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Commercial Property Expert
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom Robinson & Hall LLP Full timeJob TitleWe seek a Chartered Commercial Surveyor with a passion for innovation, a desire to make a difference, and the courage to challenge the norm.This is an excellent opportunity for a RICS qualified professional to join our thriving commercial property practice, leading the way in Bedfordshire's local market.A competitive salary up to £60,000 per annum...
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Commercial Property Expert
4 weeks ago
Dunstable, Central Bedfordshire, United Kingdom Robinson & Hall LLP Full timeWe are seeking a highly skilled RICS qualified Commercial Surveyor to join our dynamic team at Robinson & Hall LLP. As one of our long-serving Heads of Commercial prepares for retirement, this presents a unique opportunity for a new Senior / Associate Surveyor to step into a potential leadership position and contribute their expertise to our thriving...