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Front Desk Ambassador

2 months ago

Birmingham, Birmingham, United Kingdom Accor Full time

At Ibis Cardiff Gate, we're seeking a skilled and enthusiastic individual to join our team as a Multi Skilled Reception Team Member. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and building meaningful connections with our customers.

Key Responsibilities:

  • Welcome and assist guests with a warm and professional demeanor
  • Foster loyalty and ensure a positive experience for our guests
  • Prioritize guest relations and anticipate their needs
  • Handle feedback and maintain a high level of customer satisfaction
  • Assist with food and beverage service and handle administration tasks

What You'll Gain:

  • Career development opportunities and training to enhance your skills
  • Access to employee benefits and a dynamic work environment
  • A welcoming team and a chance to be part of a diverse and inclusive company

Our Commitment to Diversity and Inclusion:

We're an inclusive company that values diversity and aims to attract, recruit, and promote talented individuals from all backgrounds.