Front Desk Ambassador

4 weeks ago


Birmingham, Birmingham, United Kingdom AccorHotel Full time

Are you a people person who thrives on delivering exceptional guest experiences Do you enjoy building meaningful connections with customers while maintaining a professional demeanor Look no further at Ibis Cardiff Gate we have an exciting opportunity for you to join our dynamic team as a Front Desk Ambassador

Key Responsibilities:

  • Welcome and greet guests in a warm and welcoming manner
  • Foster loyalty and build strong relationships with our valued customers
  • Prioritize guest relations and anticipate their needs
  • Handle feedback and concerns in a professional and courteous manner
  • Maintain the brand image and ensure a consistent high-quality service
  • Inform guests of hotel services and facilities
  • Assist with food and beverage service and handle administration tasks

What You'll Gain:

  • Career development and training opportunities
  • Employee benefits and a dynamic work environment
  • A welcoming team and many more benefits

Remote Work : No

Employment Type : Part-time



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