Technical Support Specialist

23 hours ago


Edinburgh, Edinburgh, United Kingdom Avaloq Full time
First Level Support Engineer

Avaloq is seeking a highly skilled Technical Support Specialist to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.

We estimate the salary for this role to be around £35,000 - £45,000 per year, depending on experience.

In this role, you will be working with our SaaS platform, troubleshooting technical issues, and escalating problems to the appropriate team members.

To succeed in this position, you will need:

  • Strong technical skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

You will also have the opportunity to work closely with other team members to improve the customer support experience.



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